Juan F G
30 de agosto de 2023
The only good thing about the hotel was the location, close to the Parks, however, website says include breakfast and that was not true, beds were ok, but the room was not clean, dust everywhere (AC, closet), bathroom looked dirty and the space between the closet and bathroom had lots of fruit gnats (don't know why), bathroom sit was worn out as it was almost to throw it to the garbage, shower pipe was not adjusted and leaked. The worse thing is that after buying some snacks to have them for the park visit and there was a roach inside of the fridge (small, but was a redflag eitherway), we stayed two nights but we took all lugagge and things we had so the room can be cleaned when we got back, surprise was, the room was not cleaned, no change of towels, nothing that worth the cash we left at the time we arrived as deposit. I doubt we go back anytime in the future, misleading advertising (breakfast included) was the first red flag, room dirty, shabby bathroom and noxious fauna is not a good combination; and the cherry on the cake is to request cash deposit after all Bad bad bad
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