Hotel Aleksandar

Rude staff, no service mentality... They first tried to give us a very tiny room - not what we had ordered and paid for. No apology from hotel. Location itself is good. Enough distance from most crowded areas but still close enough finding dining place.

One of worst hotels i’ve ever stayed in! Unfriendly staff, cleanliness was average at the time of checkin and they only change the towels and clean the bathroom but not that well and found a cockroach in the bathroom and another one friend from the same group found another one as well, also they enter the room without knocking and kettle in the room and the reception never answers the phone in case u needed anything. Only positive thing was the location, but i will never consider the same hotel again

The hotel is well located within walking distance of the Old Town. There are many restaurants and bars along the way on the promenade. The other side is a street with some food stalls, lots of ice cream and shops. Note that if you need a toilet break along the way you will need to pay 1euro. Check in at reception was quick and someone helped take bags to the room. Reception were generally ok with Kazenegra (I think that is how to spell it) being the most helpful. However, sometimes you had to ask staff numerous time to get help. If something goes wrong in the room and you need the maintenance team, don’t expect a speedy response, if at all. They were a big let down to the hotel and annoying beyond belief by their lack of effort to actually fix the problems. I am sure the one chap was saying that I needed to go and buy some batteries from the market to fix the issue with the safe. I think not! The rooms were modern, beds were comfy with a good adjacent wash room, toilet and shower. There is a fridge in the room and modern TV. Not all rooms have balconies. The rooms were not regularly cleaned, only every few days. Towels were changed and would be on request too. The bed linen was not changed in the 10 days of the stay. However, the cleaners were friendly and helpful if you needed anything. The restaurant was usually busy, so best to get there early or late. If late the food could be cold and most of it gone. The restaurant staff were very efficient and helpful. Unfortunately all the meals on every day consisted of the same dishes, with no variety. Also, it is predominantly meat or fish. So, if you are a vegetarian you may well starve :-) - vegans definitely will. Some themed nights would be good. The show cooking is little more then watching them cook the same dishes. When asked for a custom made omelette I was pointed to pre-prepared ones (a flat egg), so this could be better. Half-board was reasonable but considering the limitations of the food, all inclusive seemed to be over-priced and would be disappointing. There are juices and coffee available for breakfast, but only water for dinner. So you either have to buy drinks or they will be in the AI package. Drinks have to come from a different bar too, but it appears to be waiter service. There are a few pools in the hotel. A smaller one (I think mainly for the AI guests) is near reception and gets busy. The two other ones are nearer the beach. These were relatively quiet and never any problems getting sun bed (less than a quarter being used). There is a bar there too, the bar man was very friendly and helpful. Prices in the hotel are quite high though. The hotel has a beach area but you have to pay 10 euros for two sunbeds per day. The gym is also extra (5 euros per person per day). There are a few shops in the complex. They also seem quite pricey as there are a few supermarkets just outside the hotel along the main road. They were reasonable with IDEA being the best value for money. The

My family and I had a wonderful stay at the hotel. The rooms were clean and cozy, and the food in the restaurant offered something for everyone. We really liked the animators, Matija and Isidora. The staff was attentive and made us feel welcome throughout our stay. We’re already looking forward to coming back for another family vacation.

This is my first time in Budva but definitely not my last. I enjoyed every day of my vacation. the hotel is beautiful, the food is good, the pool is very clean and the animation at the pool is excellent. I would especially like to praise Mina and Matija, who do various interesting activities for both children and adults every day. I hope to meet them again next year here.

The 4 stars ranking is not matching with what we experienced in reality Very Bad service no response from reception for normal and basic requests in room I spent 2 days requesting for things to bring but no response even reception representatives were not active to solve. I had 2 rooms for family both were not clean from day 1 and were not cleaned well everyday during my stay. No clean towels in bathroom. Bedsheets and pillow covers are not clean. Only barely good thing is hotel location. If no serious improvement by management this hotel shall be downgraded.