BALTAZÁR Boutique Hotel

El desayuno del hotel es muy sencillo, sólo dos croissants, una bebida caliente y un zumo, y el resto hay que pagarlo. Lo más extraño es que hicimos el check-in la tarde del 1 de enero, pero la factura final mostraba que habíamos agregado varios desayunos, por un total de más de 40 euros. Cuando informamos en recepción que no consumimos esto, el servicio en la recepción. El personal de recepción SZONJA dijo que ella tampoco lo sabía. Como ese día no era su día laboral, no sé quién lo agregó. así que ella Szonja sólo pudo reembolsarnos 20 euros, lo que me pareció muy injusto.

A cute and well-maintained hotel. At the reception, there's a very kind young man who tries to explain everything to you. I had a suite, so the room was quite large and well-equipped. Unfortunately, the room is very poorly lit in the evening. I understand that they want to create some lighting effects, but this should be a choice for the customer, not an obligation. The curtains can only be used for total blackout; there is no lighter curtain that allows for some daylight, so the neighbors can see inside the room perfectly during the day. Another negative aspect is that the WC light turns on automatically; especially at night, it's not very pleasant to be hit by a too intense beam of light when you need to go to the bathroom. A negative rating also for the "basic" breakfast included in the room price: very poor, and for two out of three days, it was not able to meet our requests. Even though they have a restaurant available, they couldn't heat up some water on the stove to make tea! However, for an additional 7 euros per person, you can have a richer breakfast. I would suggest increasing the room price by a few euros and not skimping on these details that make waking up less enjoyable. In the bathroom, when using the shower, all the water splashes out because there is no adequate insulation, even though they have installed an adjustable glass that should provide some protection, but it is entirely insufficient. The hotel's location is good, but you should keep in mind that it is located in the "upper" part of the city, so if your itinerary is not in the upper part, you will need to use public transportation or a taxi. One evening, at the end of dinner, we ordered four grappas that we thought would be complimentary, but they ended up costing us almost 50 euros... a real exaggeration !!

The bartending services were excellent, Laura was very lovely, the cocktails were amazing. The location of the hotel was in a great place, in the middle of the city. Everything was in a walking distance, and had a great time there. I could recommend this place for everyone, who want to spent quality time with their loved ones.