Dbc Hostel

I booked A&O for one night stay via Agoda. Initially I called the property to book directly but I was informed that they are not accepting direct booking! We family of four travelled from Bahrain and it was a long journey via Dubai. We reached at the hostel at around 10 PM, Mr Ken greeted us. When we told him of our prior reservation, he shocked us by checking that property is full and not a single vacant room is available! And that, Agoda is responsible for overbooking. When we contacted Agoda customer care, they excused and offered refund! Long distance travel and denied check-in, we all were very frustrated. Mr Ken was very helpful and suggested nearby hotel options but it was night time, national day celebrations and hotels were full to capacity. Thus we suffered for almost 3-4 hours. No one can understand our agony. Agoda caused us mental and physical trauma. It's almost 1 week, we didn't receive refund from Agoda. I would say Agoda is a big Scam and fraud. If property was fully booked, they didn't bother to inform us and left us wandering in a new country in midnight. MY SUGGESTION NEVER EVER BOOK VIA AGODA TO AGODA BEING CHEATED ! Finally, special thanks to Mr Ken and a female (Bar receptionist) ,who tried to help us alot and allowed us to sit there till we get alternative.

The bar is way over priced , they only serve sweet (not dry) red wine and refuse to serve tap water to wash the revolting red wine down with. I came for the comedy night, the comedy is good, the bar is a major put off,if it's an indication of the general quality it doesn't bode well