B&B Saint-Sauveur Bruges

Property was first built in the 17th century so has lots of character.

We had mixed feelings on our stay. The beds are comfortable with great linens, the bathroom is modern and squeaky clean, there is an elevator which was welcome and the breakfast is excellent. There is all day access to coffee and tea. Also a plus, we were allowed to drop off our luggage early and the B&B is walking distance to the train station and everything in Bruges. However, when we arrived the person who greeted us gave us the key, asked us to pay in advance, told us when breakfast was and that was it. No other explanation of wi-fi, heating, amenities for guests (there is an empty fridge and microwave in the breakfast room for guests?) and he didn't even know what floor our room was on. We struggled with the wi-fi and heating the entire time we were there. The only time we saw staff was at breakfast. We did text (whatsapp) to find the remote for the fire place and our request was quickly responded to. The wi-fi in room was strong but only if you used the QR code in the room which was not explained and we did not figure out until the day we left. The décor is consist throughout -- a rustic and weathered style -- shabby chic. But it is very tired, and came across as cold and uninviting. The chandeliers throughout are lovely but very dirty. For those reasons we struggled to find it romantic. We picked a small hotel thinking we would have the benefit of staff to help us navigate the best of Bruges but it felt like an impersonal stay at an Airbnb.