Residence Inn Milwaukee Brookfield at Poplar Creek

A great modern hotel! Comfortable suite, comfortable beds and comfortable couch. There is plenty of space and tons of outlets. A great shower and a very efficient mini kitchen. Nice big TV’s and a great little coffee maker. I gave this 4 stars for 2 reasons. 1 . no recycling bins in the rooms or anywhere in the hotel and 2. ( my main complaint) the furnace that produces warm and cool air for the room, is way too loud. I was woken up several times by how noisy the thing is. I can tell it’s efficient and high tech, just too damn noisy. May chane to 3 stars

While I understand that the property is newly opened, I found the in-room amenities and guest service to be lacking in several key areas. Firstly, the phone in the room was not functioning, which made it impossible to call the front desk. As a result, I submitted a request via the app for a blanket and sheets for the pullout bed, as these items were not provided. Despite waiting 45 minutes without a response, I went to the front desk where two attendants were able to assist me. However, it took an additional 15 minutes for the requested items to be delivered. Secondly, I was disappointed with the breakfast service the following morning. I arrived around 8:15 AM, and by that time, all of the hot food had been emptied, and there were no coffee cups available. The service was also subpar, and at 8:57 AM, a staff member from the kitchen abruptly announced that breakfast was closing and slammed the doors, which I found both unprofessional and inconsiderate. Given that the hotel is newly opened, I would have expected higher standards in terms of both service and amenities.