Hoteles en Broad Blunsdon con Gimnasio

Having used this Hotel on many occasions for stays and for dining experiences I was very disappointed this time around. Check in was not straightforward as they couldn’t find my booking, only to be told I’d booked on a third party site. Since when has Best Western been a third party to their own hotels ?? I notice just how dated and run down the hotel was looking. Seating in the main areas was showing signs of age with tips and damage. Staff weren’t as friendly as previously, they didn’t speak first, only when spoken too. The numbering wasn’t the easiest when it came to finding our room. It was noticeably dated in our room and also not of the cleanest. Pictures, mirrors and lights had a covering of dust as did the wardrobe. The room had a slight odour which we said was maybe the “Air Conditioning” system. Don’t be fooled, this isn’t an AC system, it’s a hot air system. The rooms get very stuffy at night as you’re not able to open any windows as the room doesn’t have any. It has French doors however being on The ground floor it’s not possible to have the door open for the night. Breakfast was an extremely poor experience, in fact probably the worst ever. It’s all self service, from the tea and coffee through to the toast. The coffee flasks AND the hot water were all empty. No vegetarian options were available on either of the hot or cold serveries. It felt more like an old canteen environment with the empty sounding room. The cleanliness left a lot to be desired, cobwebs hanging from the windows and ceiling all around and above the food serving area. Having been told to sit anywhere it was very diff with over a quarter of the tables still having dirty dishes and food on them. All in all a very disappointing experience for what was a getaway for my wife and I. And reception weren’t interested in our experience at check out !! Definitely won’t be staying here again unless they drastically change, which I very much doubt