Grande Albergo Internazionale

Nice traditional hotel in a good location for the local sites and within the pedestrian area of the old town,

Good location. Very near from sea. Clean. Kind. I wish I could come here again.

Location is excellent, right on the waterfront of the old city. The hotel itself is very grand so to speak, spacious rooms and large public areas. It is becoming a bit old: Not necessarily run down, but dated. There's a bar area behind reception which looks like it's never seen customers for ages, the breakfast is a bit meager for a hotel of this size but then again Italians don't do big breakfasts. Staff were very friendly and attentive.

Il prezzo davvero ottimo non induceva ad alte pretese. Tutto sommato bene.

房間不錯了，除了設施有點點舊，其他都可以

I’m disabled in a wheelchair, the hotel knew this at the time of booking. When we arrived my first problem was that there was a step so I couldn’t go in. I called for help and then I shouted for help, people from a restaurant down the road came to see what was going on, eventually a lady came from reception, she said she was at the reception all the time, so why didn’t she come to help ? Breakfast was ok, but the staff were not nice or helpful, we were at a table and we wanted a drink all the tables around us were being served with teas and coffee but the staff never came to us at alll, it is not nice being ignored ? We asked reception if they would help us with what we could do around Brindisi, where we could visit and see all the tourists go. The receptionist said that she couldn’t help us and she didn’t know what or where to go for trips or tours she didn’t know where tourist information was, she gave us a photo copy map of Brindisi. On the table near the exit door was a table with tourists information about tours around Brindisi ? We had no toilet paper in our room, so my wife had to go and get some ? The disabled toilet in the public area had no toilet paper in ? The bar was never open. We asked when it would be open, the receptionist just shrugged her shoulders and went into the back office ? Such a beautiful stunning hotel was spoiled by rude and very unhelpful staff. I have sent a few emails to the hotel, but I have only had one reply to tell me the manager would phone me, still waiting ? There were other points which went wrong but, I didn’t want to go on. After a long fabulous holiday in Italy ended like this, very sad and disappointed.

Deserves a 3.5; i rounded up. For the price, the shower and towel warmer should work from the outset, refrigerator should be cold. Also expect body lotion and an extra towel or two, as well as a few additional pillows, front desk clerks who speak more than a few words of English and provide tourist maps and brochures. Breakfast is plentiful though they charge 2-3 euros if you have more than 1 cup of coffee. All that being said, location is great and views of the water are wonderful.