Escape623305
20 de septiembre de 2024
Booked a room in this hotel via ******* Arrived with my disabled husband to find that our room was not in the hotel but 100metres down the road in an annex ! No one had told me this when I booked . We were there for 10 days and had to go to the hotel for breakfast . Very poor disabled entry , up a side street through the garage ! Long way round ! No disabled toilet in this hotel either . Advertised area shuttle , no not available , Advertised Terrace … didn’t have one ! Airport shuttle No ! Our room had a kitchenette the cupboards and microwave were very high and the provided a two step stool so you reach them . As old , short, pensioners this wasn’t really very good for us ! Only redeeming feature was Pankesh our room service guy who was very good and extremely helpful ! I would only recommend this Art Suite , or any other suite in this Annex to Young, Fit Couples where at least one of them is over 6foot 6 inches tall !!!
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