Cbh Morritt Hotel and Spa

We have a lovely stay in this hotel. The cleanliness of the room is superb and the staff are very friendly. We will definitely come back

Visited for one night, check in was OK but when we went to room 8 it absolutely stunk possible drainage issue, windows painted shut not sure if it breaks fire regulations but am checking and if they do I shall certainly report it to local authorities Carpets dirty, used coffee pod left in the coffee machine Mould in shower The room hadn't been properly dusted for weeks by the lok at it the duty manager did offer to move us but it was 9,30pm when she did Next morning we further complained and told receptionist the room stunk the reply was I know Avoid this place at all costs

Terrible. A lovely building on the outside and the website makes it look nice. Expected a 4 star spa hotel … anything but 4 star. Superior room was awful. Dirty and in need of some TLC and a deep clean. Shabby best describes it. I suppose it depends what expectations you have. It’s better than a Travelodge but not somewhere for a special occasion. It could be so much better.

Terrible experience. The hotel is just awful. Looks nice on the pictures and the website but the truth is that it’s run down. Wish I’d booked somewhere else. Read the reviews before booking. I should have taken note of them. I feel I wasted my money.

We have recently had our wedding here and what a magical day it was! It was everything that we had ever dreamed of right down to the finest detail. The service was fantastic from all staff, they made sure everything ran very smoothly and on time. The room looked incredible, the food was lovely and they really couldn’t have done anything more for us from start to finish. We booked our wedding 2 years prior to the date and from then on Clare was always on hand for any questions and ideas. We also booked burns cottage for the weekend for both sides of the family to stay in. It was so spacious, clean and really handy for everyone to have their own space. Huge shout out to Clare, Kellie and Andy for making our day so perfect we could never thank you enough! 💕 Mr & Mrs Race

Booked this room last year, looked on website, seemed ok, we arrived late on the evening, when we opened the door we were shocked at the state of our room, AWFUL!! Had no choice but to stay as we had had alcohol. Breakfast was small and cold, would not stay here again

everything looks nice on the outside as on the website, but on the inside it looks old-fashioned from times gone by was much better 5 years ago, completely changed room smelled musty green mold in shower everything covered with thick layer of dust unfriendly staff bad food we will never come back here!

Always driven past this hotel en route to Scotland thinking how lovely it would be to stay there. Well how wrong could we were. Arrived at 6 pm on a Saturday evening as expected by hotel arrival time arranged. We had booked the last room which was a classic twin room no 21. No one at reception, waited about 5 to 20 minutes then had to go and ask someone who was putting glasses away in the bar . She came and booked us in and was a very pleasant lady . Got to our room and thought of this seems quite nice. Bathroom dated, sink had slight damage mark with a sticky yellow stain which I started to clean showed it could have been cleaned quite easily . The pull cord to switch light on didn't even have a handle on it was just the cord. Duvets so thin it might as well been a sheet and pillows not much better. Mattress to be fair, not too bad. We had booked a table for evening meal so popped to the bar and found 3 couples waiting to be served and we waited again for about 20 mins only to be told by the same lady that had booked us in that the bar lad was on his break. No she did come back to serve us all and the lad came back too so drinks were served. Food very disappointed to pay £17.95 for so called beer battered fish and chips with the smallest pot of mushy peas and tartare sauce. The whole meal was awful and when asked if ok I decided not to to say yes and explained how bad it was and most of the fish was left as it was tasteless soggy batter and quite cold chips and peas. Once again the same nice lady said oh dear and just took plates away. I also said if I hadn't paid cash up front I would have refused to pay. No response so we left chuckling away to ourselves and just couldn't believe how bad things were. Now we realise it's an old building and when you arrive it is lovely on the outside. Unfortunately for us the last room in the hotel was substandard and for £124 we paid we felt robbed . Even when we left there was someone at reception but no acknowledgement of our stay or goodbye was uttered. Needless to say we won't be returning.Im sure that won't bother the owners but hey ho you live and learn. We did laugh as it reminded us of Acorn Antiques and Fawlty Towers. No offence intended towards the staff as they all seemed to be doing multiple jobs and when you got their attention they were mostly pleasant. Must try harder comes to mind Positive note Parking ok.

This hotel has the best staff I have ever encountered and I've been in many hotels, I don't care that the rooms were not the best, they were clean and with a fantastic breakfast thrown in. ALL of the staff were great Dickens bar Breakfast staff and reception. Thank you staff.