Hotel on Monroe, BW Signature Collection

I really wanted to like this property but the check in process and in room entertainment left too much to be desired. Property is centrally located, near food, stores, and easy access to parking and transportation. My preference is to either talk with a person and get my key or have a mobile key option. I didn’t like having to get the key from a lock box that required a link to get to a code to get to the key. Call me old fashioned. Also, it was so confusing to use the TV in the room. It was some type of streaming device with multiple remote controls. As I type this I realize I might have turned into “get off my lawn” guy.

I like the seamless transition to get my keys. I also like the fact that the room seemed very clean when my wife and I arrived. The matress was of good quality. The bathroom door was a barn door and added some great charater to the room. The problems were the following: the television did not work, the outlet near the right side if the bed did not function properly, you could hear conversations with people in the next room, the ved countinued to creak when you moved as you slept. While i understand, " you get what you pay for," my expectations were not met with this overnight stay.

Would definitely stay again. There was no where to hang my towel after showering. The sink made a weird noise when other rooms were using their showers like a back flow sound. Wish the Kuerig coffee was better than Dublin donuts and there were no tissues. Also would have loved a mini fridge. Price was great. Location convenient. Self check in. No staff m.

It was my first time with accessing my room key from outside, Not a fan!!!! When I went to put it back in the box the women was not very helpful. I like people. I probably will not go back.

Property was clean however very small and the bed was clean.... but uncomfortable.