Usuario invitado
23 de enero de 2025
We arrived at the premier inn on Tuesday afternoon. We were early, and although it states that when booking, pay an extra £10 to request an early booking. I don't see why you should pay an extra £10 also it's out of season, so I thought it wouldn't be a problem. When we arrived at the reception they was nobody on at the desk. They were a sign asking us to press a buzzer on the self check in machines. They weren't working, but one buzzer was for attention. Someone came to the desk and asked if he could help us. I said yes, I know we're early, but we would like to check in. The man said check-in is 3 pm. You can pay £10 to check in early or come back later. He went on to say if you come back in an hour 15 minutes, you can check in for free. We arrived at 1 pm. We decided to go into the cookhouse pub. For a hot drink. The service there was very poor, with no organisation. However, we did eventually get our hot drinks of cup of tea and coffee. Once we had finished we decided to go for a walk. When we returned back to the hotel, we sat for a while before I went back to the desk. A lady this time said you're going to have to wait now until 3 pm. Eventually, when we could check in, we went to our room. we paid a bit extra for a room with a view. Our room was ok clean, tidy and a good size. I noticed in the bathroom that there were no cups. So we had to use the cups provided when brushing our teeth. Although it's not much of an issue. We decided to go downstairs into the cookhouse pub for our meal. They offer £5 value meals if you can get them. We were seated at our table and waited ages for someone to even take our order. I had to ask someone if someone was going to take our order. When someone came over to take our order. We both wanted fish and chips from the £5 value menu. The girl said we don't have fish from that menu. You can have haddock at extra cost. We both ordered the fish and chips. When it arrived, it looked the worse fish and chips we have ever had. The service was very poor and the food wasn't that great. I would not recommend the cookhouse pub for food and drink. Apart from that, we did enjoy our couple of days away
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