Usuario invitado
28 de octubre de 2024
Do not stay at this hotel. Photos on-line do not reflect the deplorable state of this hotel. Arrived to check in about 3.30. Bedrooms were dirty, linen was thin, pillow cases revealed stained pillows, bedroom floor, bathroom floor and shower floor not clean. Dining area with plastic table cloths had leftover meals still not cleared, other tables not clean, rubbish left around the self-service breakfast area. Adjacent room had a folding screen which, when a staff member did show up, revealed a large pile of what appeared to be dirty white laundry. We also noted there was no alternate fire escape - just the narrow staircase used to access the bedrooms! We checked out immediately. Having a 7-day advance cancellation policy we were already charged. No apology received, just a "Cancellation" email. No correspondence received. No refund received.
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