Tempus Hotel & Spa

Buen desayuno. Falta de mantenimiento. Gran vista, piscina cubierta y al aire libre 👌

Muy buen espacio para pasar unos días de descanso y relax. Las habitaciones son cómodas, espacio al aire libre con una agradable piscina y un bar. Restaurante con ofertas interesantes y bien preparadas. Todo el personal fue extremadamente amable y disponible.

¡No recomiendo el hotel! Somos una familia de 4 con 2 hijos. Elegimos este hotel por 2 razones. Uno porque ya estuvimos aquí y nos gustó y el otro por el acceso a la piscina cubierta, si el tiempo no nos permitía disfrutar de la piscina exterior. Cuando hicimos nuestra reserva no vimos en la web donde reservamos que la piscina cubierta estaba limitada a 1 hora al día ya que no es todo lo visible como debería. Después de realizar la reserva y pagar sin cancelación gratuita, recibimos un correo electrónico confirmando la reserva y este correo electrónico menciona este problema. Incluso nos dijeron en recepción que la hora que reservamos para la piscina cubierta, eso sí, porque tenemos que reservar la hora, quizá ya no hubiera tumbonas para todos. Entonces, ¿limitan el acceso a la piscina cubierta para brindar comodidad y conveniencia a todos los huéspedes y luego no hay tumbonas para todos? Si me hubiera dado cuenta de este punto crucial para nosotros y creo que para muchos huéspedes con niños pequeños, habría elegido otro hotel y si hubiera hecho una reserva con cancelación gratuita la habría cancelado. Además, se protegen diciendo que en la información del hotel dice que el circuito de spa es limitado. Pero el circuito de spa y la piscina cubierta son diferentes. Mucha información inconsistente y contradictoria en los sitios web.

Después de leer los comentarios, me di cuenta que AL MENOS desde el 21 de agosto la TV E INTERNET NO ESTÁN DISPONIBLES en este hotel. ¡El personal miente al respecto diciendo que es temporal y 2 días después todavía nada! Nos instalaron en una habitación para discapacitados, sin sillas en la habitación (y sin televisión ni red), lo que nos hizo sentir muy incómodos en la habitación. Felicitaciones al personal del restaurante, la comida durante la cena fue increíble y fueron rápidos y amables. Breaksast no fue abundante pero sí suficiente y, en general, agradable.

I stayed at Tempus Hotel for 3 nights. Things I liked the most about my stay are the following: 1. The location and the views (even though it’s quite far from Gerês national park) 2. Very fast and smooth check in 3. The balcony and the view 4. The patio (by the restaurant) 5. The dinner at the restaurant The room was decent & spacious, a bit worn out, but overall comfortable. The pool isn’t big, and it produced some noises in the filtering section. There are a few things that could be improved: 1. The breakfast was very limited, and it was not replenished unless requested. I would not recommend adding breakfast to the stay. 2. We picked this hotel hoping to enjoy some spa treatments. We even mentioned that prior to booking. Once we arrived we booked 2 massages, and only some time later they told us the masseuse was on holidays. It was very disappointing. 3. Overall service at the hotel isn’t really smooth. It felt that the hotel is in need of proper management. 4. The sauna could not get hot enough due to poor insulation. For my next visits, I would consider other places to stay.

We picked this location as we were going to a music festival nearby and taking odd days to explore the area…in between we were hoping to chill by the pool. How disappointed were. The plastic tree that greets you in the reception, is a pretty good representation of what you are going to get…Fake, this place is soulless and fake, but what makes it worse, it’s “tired fake”. From the dirty grubby carpets and chairs, black scuff marks on the once clean white walls and the cheap Italian style melamine furniture now chipped exposing its self for what it really is .. cheap coated chipboard. The first night we booked a table for dinner, on our way out we thought we’d have a drink in the bar first. The bar was empty of customers and bar staff so we made our way to the restaurant. The food was so bad it was comical. The tenderloin I ordered was so tough it should have been served with a chainsaw on the side. Breakfast the next morning was the same odd, awkward experience. But one thing we did realise they were actually other people staying at the hotel, not couples as you’d expect in a spa hotel but large families with lots of kids. We made our way out for the day. On our return we thought we we have a few hours buy the pool, .not possible, the pool was full of screaming children. So next option, sit on the balcony with a drink.. the balcony walls had black mold on them and the wooden deck was almost rotten and didn’t feel safe. Anyway below you had more screaming kids playing ball games. The 2nd morning we woke up and noticed that the 2 coffee pods that we had on the first morning hadn’t been replaced, I asked at reception on the way out and was told I need to pay an extra 1€ per pod after the first night.? Also the shower gel and shampoo were not replenished after the 3rd day I had to go to reception again and ask for them. I could go on… basically this place made us miserable, so miserable we changed our flight home at extra cost and checked out 2 days earlier than we were booked in for, losing the money for those last 2 nights. I would not recommend staying here.

O hotel é incrivelmente lindo e moderno, estando num local belíssimo e calmo. Ficámos com um quarto com acesso direto para a piscina, o que tornou a estadia muito boa. Pequeno almoço variado e delicioso. Fizemos uma refeição no restaurante do hotel e foi ótima. A localização do hotel é ótima para explorar a Serra do Gerês.