Tu alojamiento en Braunstone Town

Our had booked three rooms for a family get together. The staff were all efficient, helpful and friendly. The bathrooms were looking a little ragged and in need of updating. The hotel was full and busy and tended to be noisy. We had two disturbed nights from noise in the corridors. I thought the hotel could do more to promote courtesy among guests. Such as better signage - you are now entering a quiet zone no noise in corridors. The posters on the walls were not obvious. The pool and spa were closed for repair and we were not informed of this prior to our travel.

La recepción era bastante básica con muy poca información compartida sobre el hotel. La habitación estaba bien pero cansada. La habitación era muy tranquila y la cama estaba muy cómoda Mi tarjeta de clave no estaba en el salón ejecutivo que formaba parte del paquete con la habitación que había pagado. La habitación estaba limpia cada día, lo que pasó los dos primeros días y el tercero no lo hizo. La habitación no tenía cristales ni agua limpia, lo que me llevó a pasar de la recepción a la barra hasta que alguien estaba preparado para darme un vaso limpio y una botella de agua. La comida llegó antes de mi bebida y cuando llegó el vidrio tenía una gran crack todo el camino. El hotel tiene una ubicación muy tranquila, pero no es un hotel con una ubicación muy tranquila. Hablé con el comedor de la mañana que me fui a dar un feedback porque no quería simplemente salir sin decir nada (tenté hablar a la recepción sobre un par de cuestiones mientras estaba allí, pero no se me dio ayuda). La señora que conocí fue agradable y se disculpó y tomó mi correo electrónico y dijo que hablaría con el gerente y volvería a verme. El hotel está muy bien situado, y el hotel está muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la Ella era la mejor embajadora del hotel. Estoy en Leicester una vez al mes con un nuevo trabajo y a pesar de que Marriott es el hotel más cercano, no me quedaré allí la próxima vez después de mi experiencia y su aparente falta de interés en mi experiencia como cliente.

Myself and my family had an amazing time - the portions of the Christmas meal were so big and so tasty I was surprised at how generous the servings were!! The service was spot on and very professional. The kids got beautifully wrapped presents which they were so happy with - a super friendly Santa Claus went round to meet and greet all tables and the kids were so happy - the tables were personalised with named table settings which was a lovely special touch - there was a lovely kids play area- the staff were super friendly and couldn't do enough for us to make us comfortable and if we needed anything extra they sorted out for us immediately. Well done to all the Winstanley team you are all amazing!!!! Thank you so much - our Christmas was stress free with no stress making Christmas dinner and the kids all had a fab time and all my family were impressed 💕 This is the first time we have decided to have Christmas dinner out and we were not disappointed it was fab, great atmosphere, music and decorations overall perfect experience. Massive thank you to all the amazing team once again at Winstanley House ♡

Sólo una toalla no era la más higiénica de las habitaciones.

Aquí está un buen lugar y una ubicación. Vete la próxima vez. Adoro el personal que son muy amables. Las habitaciones son muy bien Aquí está un ambiente agradable cerca de un centro comercial donde se dispone de restaurantes diferentes.

Fantástico personal. Tan útil y agradable. El cuarto es cómodo y tiene las cosas habituales en él. El desayuno es bueno. El hospital está a 10 minutos a pie y el centro a 20 minutos. No mucho alrededor del hotel a menos que usted camina hacia la ciudad. El hotel está muy bien situado, pero no se puede encontrar en el hotel.

We were travelling as a band, group of 6. Had travelled from Glasgow to Nottingham the previous day to play a gig, then onto Leicester and London. The owner had phoned the previous day to inform us that there was a problem with one of the rooms, seemed very polite and apologetic and would organise accommodation elsewhere for 2 of our group. We were fine with this. However, upon arrival we were informed by the guy managing the place currently (as the owner was out with some health related issues) that we all had rooms there. The rooms were open and keys were in the drawers. We went upstairs and only the 3 bed room was made up and another guest was still staying in one of the rooms and was out at work so we wouldn't get that room until later. Our group all hung out in the 3 bed waiting on the other room being made up. The ”manager” stood at the door of the room for over an hour talking nonsense and sharing details that no-one needed to hear instead of making up the other room. The worst possible scenario when you've just travelled 6+ hours and played a gig the previous night. The ”manager” took 2 of our party into the 2 bed room to get it made up (no reason for this, just wanted to talk more nonsense). The 2 bed room had obvious signs of water damage (most likely the room the owner had phoned the previous day about). Brown damp spot on the ceiling in the corner of the room, the wallpaper peeling off the wall and the room smelled awful. Previous guests things were still in the drawers. One of the beds in this room got made up in that time and he had to leave to get another sheet, never came back. Our group decided to just get out of the place for the time being. We arrived back later to pick up our gear to go soundcheck at the venue down the road and the rest of the rooms had been made up. We returned later that night and couldn't get in the front door so we phoned the number asking to call for access. This was the owners number I had spoke with the day before and he sounded genuinely surprised that we hadn't been given the access code. We got in and went upstairs before going to bed, on of the boys flipped his pillow and found what appeared to be blood stains on the pillowcase. We all slept on top of the duvets that night in our clothes because we didn't trust that anything was clean and got up early the next morning to leave as soon as possible to head for London. We had booked the breakfast in advance but we didn't want to chance that either knowing what state the rooms were in. Overall, an unpleasant and uncomfortable stay. Would not book again given this experience and anyone looking to I would hesitate until the owner manages to sort out the problems with staff and the condition of the place. It's a shame because I'm not sure the owner actually knows how the place is currently being run.

No hay manera de que nadie pueda dar el Glenfield Lodge 5* y estoy seguro de que los propietarios ni siquiera se esfuerzan por ello. La habitación tenía una TV básica, caldera y bañera. El baño y el baño (tanto limpio como funcional) estaban al final del paso. El edificio está cansado internamente. No hay duda de ello. Es un lugar para dormir, pero - aquí está el resto. El caballero en funciones era amable, amable y cuidadoso. Aunque sólo nos quedamos por una noche, nos trataron muy bien. Las camas y las camas estaban limpias y muy cómodas. ¡Para nuestra sorpresa, era muy tranquilo! No hay ningún estado de los fines de semana ni los residentes son muy considerados. Y ahora la cosa más grande - £37 por una habitación gemela reservada sólo unos días antes. Incredible valor por dinero.