Premier Inn Leicester (Braunstone)

My dad's bungalow was flooded in January & had to move in to the premier inn Braunstone & he has only just moved out ( March ) he wants to say a big thank you to all the staff they really looked after him he felt very spoilt ! He has asked me to name Sharon, Nadine, Emma, Zoe , Nika, Lauren, Ben, Jordan,Mike, Leanna, Agatha, Jasuen And all the cleaning staff.

After 5 weeks worth of stays this year I wouldn't hesitate to book again. The rooms are clean and warm as expected when staying at a Prem. The beds are as comfy as they should be and the showers are brilliant. The staff are all lovely and welcoming, the food again absolutely spot on for the money, only gripe is the vending machine in the reception is a bit ambitious with it's pricing (£4 for a bag of skittles), thankfully there is a Lidl over the road for your snacking needs. The restaurant is undergoing a makeover so some nights the service isn't as quick as you would expect and some drinks aren't available but any restaurant that can cater to this amount of customers whilst still maintaining a good atmosphere and a fairly robust choice of grub can't be marked down in my books. It is an older Prem and isnt quite as flash as some of the bigger city's but overall it's been a wonderful 5 weeks and I've thoroughly enjoyed my time here.

Taking the kids for a weekend away at Alton Towers we decided to travel up on a Friday after school and stay here overnight on the way up as it's close to the M1. Other reviews on here complain about different things (pretty normal really), but this review is what we found. Note that upon leaving the M1 make sure you're in the left lane not lane 2 or you'll not make the next exit to get to the hotel. We arrived and it was getting dark, didn't find the carpark entrance too well lit but still able to work out where to go. Greeted in reception by a very friendly member of staff who confirmed our details and asked about our meal options, informing us the restaurant was open should we wish to eat on site. Took our bags to our room then went over to the restaurant (which has the opening times displayed) and again greeted by another friendly member of staff who told us where we could sit and provided us with menu's each. Although the restaurant was quite they weren't stood breathing down our necks waiting to take our order which was nice. Food ordered and arrived in a timely manner all freshly cooked and hot and for what we ordered everyone agreed it tasted good and presented well. Settled the bill with another friendly member of staff and headed back to the room as up early for more travelling the next day. Everyone slept well and found the beds very comfortable, with 1 exception of our youngest who probably shouldn't have had brownie and ice cream for dessert (not the hotels fault obviously). Next morning we went for breakfast and again a different member of very friendly staff greeted us with simple explanation of where to sit and help yourself to anything you'd like. Kids had fresh fruit and pastries while we had full English, and to be fair the fry up was pretty decent and readily beats the well known pub chain that offers cheap food and beer (no names mentioned to avoid free publicity). Coffee machine produced a good cup of coffee. It's nice there's no rush for check out so managed to enjoy a nice shower albeit there's a shower curtain not a screen. Check out again with another lovely member of staff who wished us all a safe journey.

Very nice Premier Inn. Loads of parking, efficient and friendly check in. Good clean and quiet room with comfy bed as always. Loses a star as had to wait half an hour as no hot breakfast for as the chef slept in!! Very handy for the M1 and would definitely stay again.

Premier Inn just as expected, no issue at all. Restaurant woeful, poor service, average & expensive food. Had to ask 4 times before waitress finally brought our bottle of wine. Eat at The Hungry Horse opposite, great atmosphere, excellent service, large choice on menu and half the price

Room and beds were everything I expected from Premier Inn. Great value for money. Nice food. We had breakfast and dinner. Vegetarian diet catered for but a little over cooked sausages for breakfast! Only downside was the constant walking and banging from the room above on the second night.