Golden Tulip Braga

De hecho, no tengo palabras para lo que experimenté aquí. Un hotel de 4 estrellas, spa y hotel de salud supone ser uno de los mejores hoteles en Braga en esto. Por lo general, escribo críticas positivas, pero esto fue simplemente impactante y vergonzoso.

Siendo un hotel de 4 estrellas, y basándome en las fotos de la web y en las redes, esperaba un hotel más bonito y sofisticado. La persona que nos atendió en la recepción fue amable, a pesar de no poder orientarnos sobre la zona donde se encuentra el hotel y que santo se celebraba en romería justo en frente de la puerta del hotel. El desayuno tiene lo esencial, nada extraordinario, pero suficiente y bueno. La piscina es grande, al igual que el espacio para estar en el jardín, espacioso. Las habitaciones no tienen nada de especial, el mando de la tele no funcionaba y no nos dieron el número de recepción para llamar durante la noche, en caso de necesidad, por lo que al final no pudimos solucionar esta situación, estando sin tele por la noche. El hotel está situado en una zona tranquila, lejos del centro de Braga. Buen hotel para familias que quieran disfrutar de la gran piscina.

This is not a four star hotel, although it has the facilities the hotel inside is dated and not well maintained. The staff were great, however the room was dated and badly needed a renovation. The noise outside from teenagers on motorbikes and cars was hardly the hotel’s fault but it was lucky I wasn’t having an early night. I would imagine this was a very nice hotel twenty years ago, the reception area gives the impression of more luxury than the rooms live up to. OK for a stop over, secure underground parking is a big plus. Didn’t try the food.

The room they gave us resembled a nuns cell, crab and bare. There was mould around the filthy windows and the plaster was cracked around the frames. The carpet was covered in stains as were the bases of the two single beds. The only chair was so rickety I was afraid to sit in it. We asked to be moved, we waited 30 minutes for another room that was marginally better. The walls were scuffed and chipped, the tables were loose from the walls, the chair was still rickety. The chairs on the balcony were engrained with filthy. The shower over the bath had no bottom seal so the bathroom flooded. There was one thin lumpy pillow each, no water or glasses. We didn't get an apology or an offer to move our luggage, just a shrug of the shoulders! Outside was even worse. The pool was dirty with broken paving all around. No one was swimming in it. The tennis court was awful, broken surface, cracked and dirty. The pictures of this hotel are definitely photo shopped as it looks nothing like them, it is grab, dark and miserable. Breakfast was passable. The best thing about this awful hotel is driving away from it! It is barely a 1* no way a 4* and the owners should be ashamed to list it as such.

We had a wonderful relaxing stay at the Golden Tulip. Joao and Marie and the two Victors made our stay very memorable. The staff was super accommodating and helpful for all their recommendations. The hotel was originally a Franciscan Convent, which is very unique. The hotel has huge potential… there are things that definitely need some updating and renovations, but we enjoyed our stay and slept very well. We had delicious breakfast and dinners there also. Thanks for a great getaway!