Hoteles en Braddon

«We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.»

«La habitación estaba increíblemente limpia y ordenada, con impresionantes vistas desde el balcón, muy cerca del CBD, a 2 minutos a pie. Definitivamente volveré aquí nuevamente y fue muy tranquilo y silencioso.»

«Service was above standards, shared facilities were well maintained, the room was clean and sufficient. Bit of a struggle with no A/C however the fan provided in the room helped out with that problem, (you get what you pay for). Very sufficient for short stays. We booked very last minute and were still met with happy staff with a room card and spare cards ready for us to take with simple instructions to get to our room.»

«El más grande dolor fue el alarma de fuego que salió en una mañana de invierno congelada a las 7:30. Esto es una ocurrencia regular y no corregida; aparentemente desactivada por un tipo fumando; 20 minutos de anuncios ******** antes de que descubrimos de otro viajero que era un falso alarma.  La gestión de la especie ovina se burló y se engañó todo. El baño en nuestra habitación era pequeño y se recogieron baños desde el escritorio delantero. 🙄 La habitación era muy buena, pero no era muy buena. El tipo que trabajaba en la sala de cenas aunque en el turno de desayuno era un poco de diamante. Después de un comentario “otra” debe haber notado que estaba impresionado con el alarma de fuego ********* y se fue de su camino. Un botella de burbuja de cumpleaños fue un toque clásico por él. Me quedaría otra vez por él.»

«The customer service was great, though i didn't have a need to call, i noticed there was no telephone in the room and I could not connect to YouTube or netflix from my device to their Television. Otherwise, i was satisfied.»

«Location is good. Breakfast is simple, no any vegetables and egg. No power socket on bed side. Shower flower is old with little water and little leaking. Consider the location and price, still ok.»

«Midnight Collection se encontraba en una ubicación céntrica, rodeado de servicios. Cuenta con pub, estación de tranvía y está a poca distancia a pie del centro cívico. Las instalaciones son lo suficientemente buenas como para relajarse y disfrutar de la piscina y la sauna después de un largo día. La comida es bastante sabrosa, aunque no es un buffet libre.»

«The hotel and everything was good but the room service was not included. It was not clarified during the booking. So the room cleaning etc. wasn't offered and had to get change of towels from reception. Also, the balcony was useless as it was blocked by a taller building in front. Only good thing was the location and size of the apartment.»

«Room is very clean. Staff is friendly. Wifi doesn’t work properly.  Breakfast is good.»