Guadalupe Tuscany Resort

Nice quiet location, very good breakfast, comfortable beds, excellent Service, good equiped kitchen, not far from beach, accesible by bicycle, accesible water park in Follonica, also good accessibility to thermal spa in Saturnia

Spacious and nicely decorated family apartment, good restaurant on the property and overall very friendly staff. Conveniently located for sightseeing and Beach (circa 30 minutes). Upon check-in you will find an instruction in your room to count and check the inventory (e.g. 8 knives, 6 glasses etc..), the list is long and it is very customer unfriendly that this is your task upon check-in. We booked the “5 person” apartment that included an kitchenette. During our stay we fond out that the use of the kitchenette comes at an additional surcharge of 20€ a day. Nowhere in our reservation confirmation this became clear. Also the way this is presented on the website is unclear/misleading. Again very customer unfriendly. During the check-out we expressed our concern with the €20 per day surcharge for using the kitchenette and the answer was: we are an hotel and not an apartment. Well… the accomodation we booked on your website is listed as a 5 person APARTMENT, plus you are the first HOTEL to ask customers to do an inventory inspection upon arrival. In short: there are plenty of great accomodations in Tuscany, if you care about customer-friendlyness I would skip this one! If you don’t care about customer-friendlyness it’s actually nice for a family vacation.