Marriott Vacation Club at Custom House, Boston

This hybrid between a resort and a hotel is in a historical Boston landmark. The Marriott at Custom House is centrally located in between the Downtown, Waterfront and North End areas of Boston. Faneuil Hall/Quincy Market, the New England Aquarium, Old State House and TD Garden are a few minutes walk, the North End with its Italian dining can be reached in 10 minutes and Fenway Park is a 20 minute ride on the T. All rooms are 1 bedroom suites, very comfortable, with nice bathrooms and many with views of the Harbor. Free tours, cocktail hours and live music add to the enjoyment of your stay. There is a small game room with free laundry and an observation deck to view the Boston skyline. Fitness room and morning grab and go breakfast are available. Staff were very friendly, helpful and efficient.

Amazing hotel. It was just perfect. 1. Historical building, which had the coolest features. 2. Great location, and you could find the hotel from anywhere downtown because it stood out! 3. The suite, kitchen, living room, bathroom, and bedroom were absolutely perfect - modern but luxurious design, clean, great condition. 4. Customer service was amazing. They were SO helpful when we were staying there, and we were asked 3 different times if everything was going well. 5. Extras! We were able to wash our clothes (for free) on the 24th floor laundry, while playing pool, playing checkers, etc. The views were spectacular. Was super fun to see a live feed of peregrine falcon chicks on the 26th floor. Wonderful place to stay and HIGHLY recommended!

Be very careful. They asks for your phone number and email when checking in… And then the timeshare team bombards you. And you forever bear the risk of your information being sold and resold because that’s how they make their money. All they will say is - “we take note of your request” (to remove your information. Be careful. Be careful Be careful

Awesome experience! Perfect location, walkable to lots of restaurants, bars, Faneuil Hall, the wharf, etc. Traveled with our two teenagers and the room gave us space to spread out. Front desk staff and valet staff were great! Hotel offers lots of little extras like nightly drink special and live music in the bar, walking tours you can sign up for, and an awesome observation deck.

Wonderfully restored historical building Close to everything in downtown Boston Very helpful and friendly staff Very nice suites with Bedroom, living room , dining area and kitchenette Room and all facilities very well taken care of Evening activities - we heard the singer/guitar player who comes on Thursday nights - very good. We had a room on the 7th floor overlooking Boston Harbor - beautiful view day and night Observation tower on 26 th floor - be sure to check it out during day and especially at night -spectacular views

We had a great time in Boston. We really didn't know what to expect because we love going to a more tropical place. When we arrived at the Marriott Vacation Club at Custom House we were in Awe with the history and the beauty of the building. The staff are friendly and really helpful. Our room was clean, bright and warm feeling. You are right in the middle of everything, the location couldn't be any better. You can walk to most places to eat and we didn't have one bad meal. (I am really going to miss the food) The bedding was perfect and we are really picky about that, bed comfortable. I want to make sure that you understand there is noise, city noise so if you need quiet take something for that at night like white noise or ear plugs. One of our favorite trips and I think the Custom House was a big part of that. We stayed on the 16th floor but make sure you go up to the top for the 360 view. Boston is an amazing wonderful city and the people very nice and warm. Love!

Not sure how the whole vacation club thing works (we are not members) but we booked direct through the Marriott app and this was for all purposes no different than any normal hotel booking for us. The location is great if you want to do any of the tourist highlights in Boston as you can pretty much walk everywhere from here. Best thing about this hotel is the history and the views. Lots of cool stuff around like the customs memorabilia, the massive original, dome in the lobby and being able to see the inner workings of the giant clocks on the outside of the building. There is a children's playroom, theater, gym, etc... but the best part is the 26th floor wraparound observation deck which makes staying here worth it just for the views. Make sure to check it out during day and night. After dinner, grab some pastries in North End and grab one of the tables on the deck and enjoy the night views - you won't be disappointed. The rooms are a bit dated and housekeeping could have been better but they are nice enough. Suite with a king bedroom and queen sleeper sofa was perfect for 4. Sleeper sofa in American Leather brand and thus more comfortable than the folding sofas with bars in the middle. One thing we could do without was the sales pitch, twice, as we were checking out. Also, we don't typically do breakfast in US hotels in any case but we saw the breakfast while grabbing coffee and have to say it looked awful as an all prepackaged thing that you grab and pay for a la carte by filling out a form, and was things like pre buttered rolls wrapped in saran wrap.