Eklo Hotels Bordeaux Centre Bastide

Staff adorable, chambre propre et ventilateur fourni (car nous avions réservé une chambre sans clim). Lieu très beau et situé dans un quartier calme.

My recent two-night stay at this hotel was profoundly disappointing and concerning. I encountered multiple issues that made for a truly unpleasant experience. More alarmingly, I experienced a severe breach of security. On one occasion, a staff member entered my room and left the door wide open until I returned late at night. This is completely unacceptable and put my belongings and personal safety at significant risk. It shows a shocking lack of training and responsibility from the hotel staff. Furthermore, despite staying for two nights, there was no cleaning service provided. This meant we had to contend with an already unclean room for the entirety of our stay, which only compounded the discomfort. Given the combination of uncleanliness, a serious security lapse, and absent basic services, I cannot recommend this hotel to anyone. I strongly advise against staying here if you value cleanliness, safety, and attentive service.