Crown Regency Beach Resort

Al principio nos dieron una habitación sin terraza donde durante la reserva se indicó con terraza, pero cuando solicité cambiar la habitación, respondieron y mejoraron mi habitación como se esperaba sin cargo adicional. El personal es servicial. ¡Buen trabajo!

La ubicación es buena, muy accesible a la playa. Hotel muy acogedor.

La ubicación es excelente, justo al lado del puerto en la estación 3, aunque un poco lejos de lo pequeño. La habitación está limpia, cama suave y agua de servicio gratuita. La recepcionista fue muy servicial y amable. Disfrutamos nuestra estadía aquí

¡¡excelente!! el alojamiento es muy excelente! ¡Quiero elegir esto de nuevo!

Service was good, they cleaned my room every day (by request). Room service included 1 free bottle of water, instant coffee and tea. Also toiletries (soap, shampoo, tooth brush and toothpaste, body lotion, slippers). The also changed the towels and bed linen by request, as well as the pool towels. The location is really good, right on the beach, the area (zone 3) is not as crowded as zone 1, but not secluded either, I thought it was an excellent location close to everything by walking distance. The girls at reception were very friendly and staff were helpful and welcoming. The hotel has 2 swimming pools and a jacuzzi (yay!). When I got to the hotel on my first day the manager said I had been upgraded to a bigger room, and it had a wee balcony, it was nice, I was very happy about it. The only thing I did not like was the noise, it was a bit too noisy for my taste, from the loud karaoke evenings that went on up until 10PM, to the banging hammering on the floor for a hotel repair every morning at 8AM, not to mention the fact that both staff and other guests seemed to be early birds and there was noise from 7AM every day. The management should take care of that, a beach resort is a place for resting and relax, it definitely should be quieter. I complained about super loud gustes one day and they took care of it, sure, but I should not have to complain every day at a hotel, it should be a given. Another thing I did not like much was the fact that you have to pay one thousand pesos as a deposit in case you break/ stain something. Upon arrival, management makes you sign a form where they tell you that you'll pay a ridiculous amount of money for stained towels and bed linen. It is incredibly overpriced, way more than it would cost to buy new towels. You spend your stay at the hotel worrying about staining things, in case they make you pay. Luckily, I was super careful and I was alright. All in all, I think that for me it was a good choice mainly because of the location and the competitive price, but if you're looking for a fancy resort, this is not your place, the bathroom had leaks and the floor was always flooded. Other than that, I would probably go back.