Usuario anónimo
21 de julio de 2024
We expected a basic clean and smooth stay (not even aiming for frills) but what we had overall was poor quality: Broken AC knobs (we cannot adjust the AC levels), analogue TV is grainy, service phone is not working (we need to go to the front desk for our requests), no coffee/tea packets (even though there are mugs and electric kettle present), pillows and pillow cases have holes, towels have some visible stains, some ceiling lights busted, broken side table handles, and most of all... little to no water pressure in the bathroom5.
Free breakfast buffet is very basic - bread loaf slices with butter, vegetables, fish, eggs, hotdogs, rice, juice and coffee. . Floor mats didn't absorb water well.
Hope the management improves and aim for optimum quality standards (even the minimum acceptable quality) in their services, facilities, and amenities.
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