Usuario invitado
31 de enero de 2025
From the moment I arrived, it was clear that this guesthouse is in a league of its own. With only two spacious, luxuriously decorated rooms, every detail reflects a true 5-star experience. The beautifully landscaped gardens, inviting pool, and thoughtfully designed outdoor seating areas create an atmosphere of pure relaxation. Christof and Christoph are the epitome of exceptional hosts, ensuring that every aspect of the stay – from the warm welcome to the final farewell – is seamless and memorable. Their commitment to service excellence is evident in every detail. A special mention to Alison, who personally called the day before my arrival to confirm my booking and inquire about my meal preferences. On arrival, she greeted me with a refreshing cold towel, followed closely by the owners, who personally welcomed me with warmth and hospitality. The entire team – Alison, Innocent, and Ezra – delivered outstanding service, consistently going above and beyond. They didn’t just meet my expectations; they exceeded every single one of the Ten Dimensions of Service Excellence. Highly recommended! WELL DONE!
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