Peter N
5 de noviembre de 2024
This hotel is definitely not 5-star ! Overall, it's okay for the price range, but we’ve stayed at places like Rixos, Regnum, etc., and this hotel doesn’t come close to being a 5-star experience. The rooms are small, like garages (we stayed in the "luxury zone," so not sure about the other rooms, but they might be even smaller—more like garages for mini cars). Reception: Not good and outdated. Coffee: No espresso machine in the room, only a kettle. Fake Starbucks: They advertise a Starbucks on-site, but they just use the logo—nothing like the real deal. Pools: Cold, no heated pools. Food: Overall decent, but the burek was bad (frozen and then baked), and there was a lack of melon, olives, and cheese (only available at breakfast). The juice tasted fake as is from plastic bottle made at some garage , and there were no fresh juices available (which is a shame). Staff: Some of the staff were good, but the rest were just going through the motions. Turkish Coffee: Not available in the main restaurant—you have to walk to the reception or pool bar to get one. Massage: The Thai massage was good, but expensive. The spa itself is old, small, and dated. Gym: Small and in poor condition. Tennis Courts: You have to pay after 7 pm because they need to turn on the lights. During the day, the courts are often busy with people who have no idea how to play and are just there out of boredom. Piano Bar: No music at all—I'm not sure why it's even called a "piano bar." I’d call it an anonymous alcohol club instead. Beach .. OK for 4 star . Atmosphere: There were drunk Russians disturbing other guests, and the staff kept serving them alcohol. Overall, I would rate this hotel a max 4 stars, and that's being generous.
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