Usuario invitado
21 de abril de 2023
We stayed in the Cottage House Cabin, which was charming, although I would have preferred a quieter ductless mini split AC to the PTAC unit. Leaving to go to dinner on night one, I noticed water flowing around the outside of the cabin. Looked around and saw a broken water pipe behind the cabin, assumed it was a sprinkler and reported it. Next day, all water had to be off for the entire hotel while leak was fixed (not sprinkler, water main and buried very deep). We were offered a move to a suite, but A) who wants to move? and B) there's no water there, either. Management did the best they could but we lost half a day of a short vacation. We were given a discount ( I told manager "Whatever you think is appropriate"). As I said, stuff happens and management did the best they could do I think, although it did impact our enjoyment. I'm willing to give them another try.
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