Elaya Hotel Stuttgart Boeblingen

總體都是很一般的酒店。不過和這個價格是匹配的

還挺乾淨的

I arrive at Mercure and parked my car at the right hand parking lot. Wile walking with my wheeled suitcase behind me, I was passing some cars trying to leave the parking lot. While I passed, what I later discovered to be the barrier, al cars did pass me. Suddenly I did feel a big bang on my head. The barrier came down. So hotel, please make a seperate path for the pedestrians. Just a white line on the ground is not always visable. The staff was very friendly and asked if they needed to call a doctor. Also in the breakfast room the staff was friendly. The room itself was nice and quiet. The internet access was not very fast, but it worked. Because of the freezing wheater I did not went into the gardens, But it had a pool, a big chess board and a tabletennis ! This is a hotel I can advise you to go to, but be aware of the barrier.

Recommended by a British Airways travel agent, we prepaid for this hotel in May 2021, a year ago. We found out belatedly that the TripAdvisor reviews from guests were less than favorable. When we checked in, the receptionist couldn’t locate our reservation at first due to a “system change”. After a few minutes she dug it up and checked us in to our “superior” class room, which was a bit smaller than we expected, but had a nice view of the park-like area between the two wings of the hotel. Since we arrived mid-evening, we took advantage of the hot buffet in the dining room for 23 euros each, which was more luke-warm than hot, typical of many buffets. Upon closer inspection, our room was missing a bath towel and a duvet. When we mentioned this to the receptionist, she explained that the room was previously configured for a single guest. An employee delivered a towel and sheets, and we had to explain what a “duvet” was. When we also discovered that there was no Internet reception in the room, the receptionist explained that it might be due to the number of people in the hotel trying to connect, although we suspected she knew full well that the system was simply deficient. She rebooted the router, but to no avail. The following morning we were able to get Internet in the lobby, but never in the room. Not good for a business hotel. The maid service was good. The breakfast buffet was good, but on the last day of our 3-day stay, guests wandered in to find many items missing and no server in attendance. The bartenders were also frequently AWOL in the evening. The location is good, just off the main highway, but not exactly a scenic garden spot. As another reviewer wrote, the images of the property are misleading. Oh yeah, the pool is still missing.