Renaissance Minneapolis Bloomington Hotel

I don't normally leave reviews but our experience was so terrible I needed to. I would not recommend a wedding here. Staff were very kind, but I assume very understaffed. I agree with other reviews- this hotel is not up to Marriot standards. I booked here 6 months in advance for a wedding and they "confirmed" we had a one bedroom suite after they toured it to my family. We needed the space for the wedding party to get ready. Less than 2 weeks before the wedding, I found out they messed up and tried to cover it up by comping a junior suite. Everyone makes mistakes but they didn't apologize or anything. It would have been a disaster the day of the wedding to find out and I had to take the day off work to correct their error. They did comp rooms but not for the entire stay. The rooms were not great and had mismatched paint splotches. Not what you want for a wedding night. They also messed up other reservations, never apologized, and couldn't even provide a high chair for us to get ready. They gave us sparkling wine and chocolate which was very kind, but the whole thing really did kind of ruin our wedding night. They also had no one to help with luggage and my 70+ year old father injured himself trying to do it himself and got his arm stuck in the elevator. How no one offered to help an elderly man is beyond me. We brought them around 30 rooms of business, and our hotel block was more expensive than booking off the website. The pool was also closed. We paid for a shuttle and tipped them well and they left people at the venue. This was after they asked if it was the last one and they should pack in. They had to Uber back. The breakfast was really subpar and expensive. We didn't have products stocked in our room and room service was hesitant to give us more towels and supplies. The bathroom doors didn't lock.

Bed was comfortable and that’s about it. My room was on the first floor which was strange and felt like a motel. I couldn’t open the window shade at all because cars were parked facing right into the room and there was very little lighting available in the room itself which made for a dark, dingy basement vibe. Wish I stayed elsewhere.

The hotel was ok. The breakfast was expensive, the food was ok. They have a breakfast buffet. The indoor pool was big, but not very clean. Beds were not so great, dips in the mattress. About 10 minutes drive from the airport and from The Mall of America.

Great business hotel and ideal for business with a good executive lounge and restaurant. Plenty of parking and well served by taxis and close enough to the hotel for a sub 45 minute transfer. The hotel is close to the lakes and a Sunday leg stretch before breakfast sets you up for the day.

In general, Renaissance Hotels are quite good. This location in Bloomington is a nice property with an inviting front lobby area and corridors leading to the elevators and rooms. This location has a restaurant, a nice pool and workout facility. The room was clean, nicely decorated and in great shape. Things look modern and up to date. Bathrooms are spacious and the showers have great water pressure. On the nights I was here at the hotel, there were noise issues. This is common when you have a lot of kids and sports teams staying on the premises. I had some issues with noise late at night. But Patrice at the front desk helped resolve the situation and I was grateful to her for that. I would definitely stay here again. It’s a nice property.

First impression sets the tone, and having the right people is key. Aliah at the front desk was helpful, courteous, and prompt. The room is clean and features everything needed for a short stay. A great experience all around. 5/5 - Highly Recommend

Front area is similar Marriott ambience. Very nice. The restaurant food was good. A little oily, but great portions and taste. Good drinks as well from the bar. The pool is 3’ to 8’ and large. Very clean. The hot tub was great as well. The pool area was the star for our little guy. The room was clean and spacious. Not a ton of food nearby and the mall is 10 min away.

Some of my friends and I stayed here for the weekend as a little getaway. We ate at the restaurant and I have never experienced such great service from a waitress in my life. Her name is Shelby, and she made all of us feel so welcome, along with the many laughs we shared all night. It’s so refreshing to know there still are those people out there that want to make sure you have a great experience even while enjoying a meal. Keep up the good work Shelby!!! We will be coming back, just to visit you (:

We stopped in for a bite to eat visiting guests staying at the hotel. I tell you that Shelby Weber was so friendly and helpful. Made us feel truly welcome. We will definitely come back. We are from CA, MN is cold but our experience was a warm one..