Park Head Hotel

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

We stayed here to attend a Christmas event and although the hotel has undergone a full refurb recently we were left disappointed at the lack of accessibility in the accessible room. 1. The bathroom has a toilet roll holder where the person using the toilet has to reach behind themselves to use it. This makes it nigh on impossible to use it so we utilised the grab rail to stand it on. 2. The toilet is a raised toilet but it is raised a little too high for the average person to use. 3. Accessing the room could be easier. The presence of a ramp on the opposite side of the room would make it difficult for users of large wheelchairs . We had a wide powerchair and managed it with a little manoeuvring. 4. The space on one side of the bed is too narrow to assist a person with mobility difficulties. My wife always takes the side of the bed which is closer to the bathroom to make it easier for her, I struggled to help her into and out of bed as well as dress her. 5. Wheelchair users will find it difficult getting into and out of the bathroom into the room due to the positioning of the wardrobe. A lot of manoeuvring was required to do this. The staff were great and assisted when asked but a little initiative when seating for meals wouldn’t go amiss. They showed us to our table for breakfast but we had to move the chairs as they didn’t.

We booked via the website for Sunday lunch whilst staying somewhere else locally. It was really easy to book and we were able to book our preferred slot. We were welcomed by staff and the hotel inside and outside was fab. Inside it was warm and really Christmassy. The Sunday lunch was one of the nicest I have had. Only downside was that it was a bit too big for me, but my husband ate the lot. The staff were really friendly and this made it a really enjoyable experience. Thanks guys :-)