Holiday Inn Birmingham City Centre, an IHG Hotel

Good location, close to the city center, and also close to the train station

Overall the experience is positive but it is difficult to ignore the fact that heating is not adequately provided at least in my room. There is no central heating and they only provided an electric heater.

I booked the hotel on Trip.com. The earliest check in time was 3pm. Check in was easy. I asked for a room on a certain floor and not too close to the elevator and got exactly what I wanted. Staff was friendly and professional. The room was nice & clean, with all necessary amenities included. The location is excellent. Its a short walk (under 9 mins) to Birmingham New Street station also known as Grand Central. Hotel is also very close to Bullring Mall. Shops, restaurants & banks are all within easy access to the hotel. I did not eat any meals in the hotel. Ate out at different restaurants. The hotel amenities are good and well stocked. King size room amenities: kettle, tea coffee milk, safe, mini fridge, ironing board, iron, hair dryer and toiletries. The shower does not have a glass door, instead it had a shower curtain which was torn on the top. The windows are not double glazed. It rained heavy. The sound of strong winds & rain hitting on to the windows was too loud. Double glazed windows would have solved that issue. The fire alarm went off on Friday morning 3 or 4 times in a row. I tried calling reception a few times but the line was engaged. The hotel should have informed all guests about the fire alarm but they failed to do so. I had to ask one of the cleaners about the alarm. She told me it was nothing to worry about. In general, I would gladly recommend this hotel to others due to location, cleanliness and comfort.

Exceptional stay! The hotel is in the center of Birmingham. The rooms were spotless, spacious, and elegantly designed. The staff went above and beyond to ensure our comfort. The breakfast buffet was good. Highly recommended for a relaxing getaway!

The hotel is just next to the Birmingham New Street station and near the China Town, Bullring and the High Street.  The location is prefect.  The room is clean and tidy.  The room service is good. The room prices are reasonable and money worthy.

Good location, easy access, rooms were good but shower and toilet a bit small , Overall service was very good and helpful