Hoteles en Lagoi, Bintan

Hotel muy decente para escapadas cortas, vista panorámica de los amaneceres si puedes conseguir una unidad con vista al mar. Debes despertarte entre las 5:30 y las 6:00 a. m. para verlo. Playa limpia y entorno tranquilo. En algunas cuadras, especialmente en la colina, es relativamente difícil caminar. La comida es un poco salada, aunque tal vez sea culpa nuestra. Y espero que el desayuno pueda mejorar.

Reservamos un paquete con todo incluido para el hotel y el servicio fue de primera. 1) Llamamos con anticipación y organizamos el traslado desde el ferry al hotel. 2) Todo el personal fue muy amable y acogedor, siempre atentos si teníamos alguna solicitud o necesidad. 3) Aunque el hotel todavía está en construcción, todas las comodidades están funcionando y son súper nuevas. 4) La playa estaba muy limpia, las aguas eran hermosas. 5) Al principio nos ofrecieron solo un menú para nuestro paquete con todo incluido, luego de que el oficial de relaciones con los huéspedes nos pidió nuestra opinión y le informé del problema, en la siguiente comida me ofrecieron inmediatamente un menú con más opciones. 6) ¡La comida era muy buena! 7) En general, una estadía de 3 días y 2 noches excelente. Sigan con el buen trabajo. Espero ver más mejoras (más actividades).

Service was excellent throughout our stay and special thanks to Ibu Windy for securing complimentary late check-out for us on our final day! The property is new, clean and there are many seating areas/ cabanas for visitors to chill around. Buggy service from Holiday Inn to the other sister property (Indigo hotel) is prompt and hassle-free despite the moderately high occupancy rate (we were told it was 70% occupancy rate). We were told that the weekend was the first peak of the property yet the services rendered by the team didn’t seem so - staff remained courteous and friendly throughout our 4d3n stay. Few observations which we are hopeful that the management could look into: 1) second dining option at the ballroom was subpar. The food option was significantly lesser than those offered at the main dining hall. The food was not refilled promptly but we could see that the staff tried their best by taking a (perhaps quite a long) trip down to the central kitchen and check. 2) The kids indoor playground is divided into 2 sections - younger kids (below 4yo) and older kids. There wasn’t any health check when we were there (only parents self declaration) prior to kids’ admission so parents pls note. Perhaps the management could review internally if more scrutiny is required.

Service started right after pass immigration at the ferry terminal. They provide free shuttle to the hotel from terminal and we were surprised they already have our name on their list even though we did not inform them we are coming via ferry. Good service from all hotel staff and I love that we can get their help and services via whatapps instead of calling the reception or walking to the lobby. As there are nothing much to do in the hotel, a short staycation would be enough. Breakfast buffet was ok, would be better if have more choices. We had dinner at Stix Satay Bar and it was good.

This is my 2nd trip there with my daughter. The activities and room are great. The only downside is that it is noisy and loud with music late into the night that I had to repeatedly asked for the resort to do something about the music played from the bar even past 12 midnight.

We have a great fun at Natra Bintan! It is a perfect place for families with kids, the amenities and actitives for the kids and adults are so fun and we really enjoy! STaffs services are very good and friendly, we feel so welcome! we will go back again!

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

Booked the two bedroom pool villa. Clean, big pool, nice beds and bedding. Service is great. Unfortunately the food is seriously lacking. Tasteless and quite unpalatable The common facilities were also lacking. Common pool was dirty , only one in house restaurant where breakfast is served and lunch and dinner options available from there - had no functioning air con

La habitación es muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, El hotel cuenta con un servicio de masaje y desayuno.

As a first time solo traveler, I would say I did not have anything planned the moment I reached the resort. But my goal for this trip was mainly a getaway from everyday city life and it did reach my purpose. There are activities that can be in and around the resort. First time tried kayaking and archery. All the staffs were super friendly. From reception, activities, restaurant staff until check out. I went during an off peak season, so even passing by a staff at the lobby of the Lotus Cafe, I was shocked that I was greeted by the staff with my name.