Nirwana Resort Hotel

Las habitaciones son muy limpias y grandes, y todos los detalles son exactamente como se anuncian en trip.com. Todo el personal es muy amable y atento. La piscina es muy limpia, hermosa y genial. Esta piscina es lo más atractivo de este complejo. En el desayuno hay mucha comida para elegir. Y por la noche también puedes ir al bar. Estaba muy feliz y realmente me liberé de todo el estrés. En general, estaba muy satisfecho.

Buena experiencia. La habitación estaba demasiado fría y no pudimos bajar la temperatura. En general, buena relación calidad-precio.

Área extensa con villas y hoteles. Ubicación: está lejos de la ciudad (no es gran cosa porque no hay nada en la ciudad de Tanjung Pinang) pero cerca de la terminal de ferry. Servicios completos, pero no estoy seguro del mantenimiento; parecía descuidado para tirolina, tiro con arco y escalada en pared. La habitación estaba bien, la cama y las almohadas eran cómodas. La presión del agua en el inodoro era baja y la ducha no era agradable. Es imposible moverse en Grab o Gojek y reserve su alquiler. El que ofrece el hotel era caro. De hecho, el hotel ofrece una serie de servicios, pero el precio es alto. Cogí el buggy para explorar y costaba 20 SGD/hora. Cenamos en una cafetería y 2 personas pagaron 80 SGD; el servicio fue bueno, pero la calidad no tanto (bastante salada).

Staff are super friendly! They assist in all the can! This is second time and I really relaxed myself. Beach and pool is 2/3min walking distance. Very convinent. Great place to stay. Will be back again. Room is spacious and comfy pillows!

a very tranquil place. went here for 2nd time around

This hotel sea view is so nice.We have fun and enjoy together for 3days 2nights

Great place to come and have a short stay! Rooms are comfortable, location is fantastic and they have lots of different activities for the whole family!

The resort is big building and beach front but it is not for swimming, the hotel is okay, the pool got 3 parts. No sauna in the resort. The Staff at restaurant and room service and housekeeping are friendly. Susan is very helpful but I was surprised that my 11 yrs old child was charges as adult even it stated in your website that Child is 11 yrs old I contest it but no avail so I paid as Adult for 11 yrs old. We had lunch at Mayang Sari restaurant that serves local cuisine which we always try whenever we visits Indonesia we ordered Oxtail soup but the soup is bland, no umami taste, the beef is dry it's disappointing. The service is good though. Our check out time was not smooth either, I was asks to pay the bill of more than 3 ml+ idr but my actual bill is just 1 ml + idr.

This place has the nice vibes of a traditional resort. Staff were largely polite, welcoming and friendly. There’s a large private beach area. However, my stay was marred by several issues. I booked a room with options for either a double bed or 2 twin beds. Upon arrival, I was told that there were no double beds available. I asked the staff if there’s anyone in a double bed room who’s checking out today, and told the staff I’m willing to wait if there is. She said there’s a guest in a double bed room who’s checking out that day, but she’s unable to “confirm”. She suggested that I take a room with 2 twin beds combined instead. Sensing that I’ve no choice, I reluctantly accepted it, and upon reaching that room, I saw the adjacent room with a double bed and the room looked vacant. I went back to the reception to ask if I could take that other room, and this time another staff took over and told me there’s a room with double bed for me but I have to wait for it to be ready. I agreed but felt perplexed why the first staff couldn’t have just told me the same thing. It’s not like I insisted on having a double bed room immediately, I already said I’m willing to wait. Another issue was the wifi. We all had problems connecting to the wifi, and when we finally got connected, the connection was often unstable. On the second night, there was a power failure and the electricity was out for several minutes. Overall, this is still a nice comfortable resort that makes a good getaway from the city. It will be even better if staff communication and wifi can be improved.