Four Points by Sheraton Bintan, Lagoi Bay

It was a great experience to celebrate my birthday with them. For a long time, I never felt alone on this kind of days, I was welcomed with genuine and sincere people around with such efforts to make me happy. From the exchange of email with Ms. Paskah to make sure that I'll be accommodated from picking me up to taking note of my requests. To Ms. Jessica, Asep and Mr. Agung who decorated my room as a surprise for my birthday (that was so cute). To Ledy who assisted me from check in to check out and who helped me out to get a Balinese Massage by Wanda. To Bram and Sonia whose been so good, made me feel special on my day, such kind and very hospitable ones. I've been travelling most of the time, and this is the first time I felt at peace and genuinely happy. To realize that life is worth living and the world is beautiful. Thank you so much everyone. That was a day to remember. You touched my heart, and made me believe that gentleness and being sincere still exist.

Booked an all-inclusive package for the hotel and the service was just top notch. 1) Called in advance and had the transfer from ferry to hotel arranged 2) All the staff were super friendly and welcoming, always checking in if we have any requests or needs. 3) Although the hotel is still under construction, all the amenities are working and super new 4) The beach was very clean, beautiful waters 5) we initially were offered only 1 menu for our all inclusive package, after the guest relation officer asked for our feedback and I informed them of the issue, the next meal I was immediately offered and menu with more options. 6) Food was very good! 7) Overall, great 3D2N stay and keep up the good work, hope to see more improvements (more activities)

This place sounds absolutely lovely for a peaceful escape. It seems like the perfect spot to unwind by the ocean. While there may not be many shops nearby, the beautiful beach itself sounds like a fantastic draw. It's great to know there are quiet havens like this for a truly relaxing getaway. I can already picture myself enjoying the serene atmosphere.

Not very family friendly. We stayed 3 nights, 2 Nights have party till 10 pm. If you come with young kids who need to sleep before 10, then you might have problem. Staff is quite friendly but a bit too much. During one of our meals, we got asked how is the food 8 times. Quite disturbing when you are having a meal. The toilet shower has no door. So easily water gets all over the toilet. I feel the main use of towel is to wipe off water on the floor. So suggestion is not to use the towel if you stay here .

We had such an amazing stay at Four Points by Sheraton Bintan! The staff were absolutely incredible—so warm, cheerful and genuinely caring from the moment we arrived. The sweetest surprise was the beautiful birthday room décor for my daughter; it made her feel so special and created a memory we’ll never forget! The hotel was sparkling clean, the food was delicious (especially breakfast!), and the beachfront location in Lagoi Bay was just perfect for a fun and relaxing getaway. With fantastic service, great vibes and such thoughtful touches, this hotel truly exceeded our expectations—we can’t wait to come back!

Pleasant stay in Four Season @ Bintan Will plan to visit again. Thank you Bayu for helping with us for the shuttle bus and the freebies