Usuario invitado
28 de febrero de 2025
The room was spacious with a nice view of the water; however, it’s poorly sound proofed, the bedding was extremely, the in-room coffee pot didn’t work, and the room is without a microwave, despite having a mini fridge, bar, and sink. Moreover, the fridge went out on the third day unbeknownst to me until I went to retrieve my items from it, spoiling my medication and food/drinks, which equated to well over $1000. When I informed the front desk staff of the fridge issue, the clerk said it accidentally gets turned off sometimes when housekeeping cleans it. Lastly, I checked out a day early, and I was given a receipt for the 3 days I stayed. However, my credit card was billed for 2 additional days without my consent or knowledge, and getting someone from management to talk to me about the error and issues is impossible. I’m still waiting to hear back from staff despite numerous calls and messages. Therefore, I would not stay at this establishment again or recommend it to friends or relatives, which is unfortunate because we stay in the area often to visit family that lives 1.5 hours from Biloxi.
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