Usuario invitado
29 de junio de 2024
After driving all day and night, we checked in with the night attendant, Brenda, an abrasive and curt employee. She made us give over our license and credit card, despite the hotel having this Indy for a prepaid reservation. The next morning, the morning attendant called us and let us know they had our license and credit card, which Belinda never bothered to return to us. And apparently she kept it out all night for anyone to commit identity theft. There was only one other time this happened in all our travels and the hotel employee had run up hundreds of dollars on our card. He was later arrested. Aside from this, the housekeepers knocked loudly on our door starting at 9am and did so two more times, even though there was clearly a do not disturb sign up and checkout was not until 11 am. The room itself was dark and dingy, the handle to the fridge was about to fall off and there were cracks throughout the bathroom. Most disturbingly, the manager, Orlando, was told all of this and he could have cared less. This was one of the worst hotels we have stayed at and we could not wait to get our of this horror story of a hotel.
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