Alila Ventana Big Sur - Inclusive Resort

My husband and I visited Alila Ventana Big Sur for the first time over a weekend for our wedding anniversary and it was absolutely wonderful and magical. The service was top-notch throughout and the resort itself is woven into the redwoods so you feel like everything is integrated well. The gorgeous walking around from one's room (we had a standard suite for our special occasion) to either the Sur House (restaurant), Social House, Spa Alila, etc., was very enjoyable and made for easy exercise. We did one of the complimentary activities (Coast Ridge Hike) and that was lovely. The all-inclusive food at Sur House and for in-room dining are delicious. Alcohol and other specialty items (like mocktails or alcohol-free beer) are not included, which is fine, but note that even though you'll intuitively write-in your own tips on those extra dining costs, they'll also add on their gratuity, so try to avoid double-tipping. Got an amazing couples massage for our wedding anniversary at Spa Alila and the views were jaw-dropping. Our masseuses were great and the cost was reasonable given the fact that it includes the gratuity (they explained it better). We also paid for another activity -- Summit Sips, which is a small-group guided hike where the guide also makes cocktails. Our guide, Riley, took us to a gorgeous beach cove that was a decent hike and not long. So memorable. We will absolutely be back!

One of the best hotel resort experiences we’ve ever had. We celebrated our 8th year anniversary here and from the moment we checked in, you could feel the sense of relaxation on the property. Imagine the most picturesque resort that’s situated in the clouds amongst redwood trees. The staff is really what set it apart for us. They were each so good, you remember them by name. First was Brian, one of the front desk staff who checked us in and was so calm and welcoming. He even followed up with us on our last night to make sure everything was ok. Juan, our server, at the Sur House was hands down one of the best, if not the best we’ve ever had at a restaurant. Other front desk staff we loved were Jamie and hotel manager Julia who went above and beyond the whole trip. They gave us 3 different Happy Anniversary greetings including cookies, a bottle of wine, and personalized notes. Our room was immaculately clean and the linens smelled like flowers. The soaps, fireplace, ambiance, turn down service were all top notch. We’ve stayed at 5 star hotels before but this on another level… 6-7 stars and set the bar really high for us. Overall, just wanted to say thanks. Their entire team deserve the recognition, and can’t wait to come back.

Beautiful property, clean and comfy room for us and our pup, the staff went above and beyond to provide quick services for the guests, just walking through the property is relaxing enough, not to mention the location is so close to other great hiking and beach spots around the area. I do wish the resort activity program were better explained in the text.

Short get away trip with high expectations and the Ventana delivered. When you pull together great staff, comfortable rooms and good food in such a beautiful setting, it’s hard to beat. Throw in the spa, activities and pools - and you’ve got the best adult “summer camp” type experience, with options to tailor it to your desired vacation.