Motel 6 Big Bear Lake, CA

On first night....10 pm - while my wife / I were asleep, someone tapped on our window and we woke up. Then someone used their card and open our door, my wife screamed and person said, "SORRY" and closed the door right away. The door switch lock was broken and we did not have a 2nd lock. All we had was the original door lock and nothing else. I went to manager office and office manager did not come out. I went back to our room and wife was OK to stay in our room. So we went back asleep. I had a cycling event to attend / get ready for. I was tired and did not do well due to lack of sleep, worries, and frustration of management. Nevertheless, after my cycle event I went straight to management office to speak with manager and I explained to him what had happen the night before and my request for a full refund / money back due to walk-in. Management, apologized and said, "I am sorry it was our cleaning crew who walked in to your room, we are vary safe place, it will not happen again, and we will not refund your request". I told him, "This is unfair / uncalled for. I should have called the cops / media in regards to our experience / situation. I will get my refund one way or other.". He then says, "Sorry" again. My wife / I are safe / OK. However, I ask of Motel 6 and/or web site to return our funds or our 2 nights stay at MOTEL 6 - BIG BEAR LAKE and we will never go back to this location before I go to other resources. Thx, Juan G. Perez 760.619.8752

很安靜的小鎮 第二天入住了 這個性價比的酒店來説 在美國已經是很划算了 平均下來都不到一百美金一晚 非常知足 滿意