Usuario invitado
23 de mayo de 2023
Enter the room and we were greeted with a smell as if the room was never used. Ac didnt work, tv and phone were broken. We were told that ac works despite a clear issue and we had to stay in the room for 2 hours in the extreme heat of may month. After that we were moved to a less expensive room which was much better and spacious. Ac and tv worked but phone didn't. Then after 2 nights, they fixed the ac and hotel management wanted to us to move again, so that they don't have to refund. Is it a joke? customer inconvenience doesn't matter to these guys. Cleanliness was strictly average. Only good thing. Support staff were good. Summary - never again.
Traducir