Premier Inn Berwick Upon Tweed Hotel

Another great stay in Berwick to celebrate a birthday and always lovely to see one of the most friendliest faces each time we return and that is Julia, Julia goes above and beyond recommending where to visit and where to eat nothing was ever a trouble for her, this trip we had mentioned we were celebrating my birthday and Julia surprised me with a lovely birthday card and bunch of flowers, this to me is beyond the service I would ever expect and such a beautiful touch , a real genuine lovely person. Thank you Julia you always make our stay even better than the last one we look forward to seeing you again on our next visit

Great location, great staff, Berwick itself is beautiful. Our room in the Premier Inn (a family room, third floor) was however much too hot, even in February. The air con would not go below a fixed 19 degrees (although we were told by staff that the temperature was in fact 22 degrees). We had to go to reception several times a day to ask them to override the room temperature (which they were very happy to do!). Would not stay here again, God knows what it would be like in the summer! Would definitely go back to Berwick though.

Really nice hotel, staff were really welcoming especially the night staff ( kim & paul ) so thanks for the hospitality and kindness uve all showed us, Hopefully be returning again soon. The area itself was amazing, some nice walks and generally a nice break away.

The hotel is in an excellent position to explore Berwick, lots of good places to eat nearby and right next to the famous walls. The staff are all brilliant and very friendly, especially Julia. Been visiting since it opened and always lovely to come back.

We have stayed a few times now. It's so comfortable, free parking and the staff are so friendly, especially Julia. Rooms are spotless and beds very comfortable. We will definitely be returning later in the year. Thanks again for making our stay wonderful 😊❤️

Such a lovely 3 nights at the hotel. The staff were fantastic. Susan the Duty Manager was so lovely, nothing was a problem. Susan and her team are so friendly and accommodating from the cleaners to the chef and all in-between. They work extremely hard to make your stay great. We will be back in the summer 😊