Limehome Berlin Prenzlauer Allee - Digital Access

Гарний номер для сім'ї з трьох осіб, було чисто і тихо Можу рекомендувати

Cancelé mi reserva (pagada por adelantado por mi empleador) un día antes del viaje después de haberla confirmado. No me dieron ninguna explicación. El chatbot de WhatsApp no ​​me ayudó. Mi colega que ya estaba en Berlín llamó para pedir ayuda y conservar la reserva, pero le colgaron.

We had a terrible experience with Limehome in Berlin, Germany. Halfway through our 2 week rental of a one-bedroom apartment, they repeatedly attempted to force us to move into a non-equivalent, lower grade unit in a different part of the city. For context: we are long-time renters of vacation homes and have never had a problem or a complaint before. And we have 5 star ratings from our hosts. TIMELINE ARRIVAL DAY, SEPTEMBER 8 - 72 Kopenhagener Straße, Berlin, Germany where we had made reservations in March through Airbandb. 1. Check in. At three pm, we were finally given an Access Code. Nothing more; most importantly no apartment number. Email unanswered. 2. Arriving at the building at 8 pm – Limehome had been apprised of our late arrival – we found 4 identical apartments and no indication as to which was ours. Still no response to email. The Access Code let us enter the building – and we began trying the Code on each of the four apartment doors. This involved climbing literally hundreds of stairs to the apartments to try the Code we had been given. We tried repeatedly. The Code simply didn’t work and we were ultimately locked out by the system. 3. Finally, the Limehome Help Line answered. a. As to why we did not have an apartment number – they were “not sure which unit was going to be ours.” b. As to why the code didn’t work, it was the wrong code and only worked to enter the building. c. After several long pauses, we were given a correct code and apartment number. On entering it was clear the apartment had been prepared for 4 people and an infant. We were a couple. We rearranged things and settled in. EVICTION NOTICES AND HARRASSMENT On approximately SEPTEMBER 13, six days or so days after our arrival, when we were settled in our apartment with groceries and supplies – halfway through our vacation – we were told – by phone by MARCIA – there was going to be no hot water and we would have to move. We replied that we would stay without hot water – we didn’t want to move. SEPTEMBER 13 – we then received an email “due to unseen short-term defects…unable to accommodate you.” In return, they offered a non-equivalent, low grade hotel-type studio in another part of the city with no assistance for moving or recompense for the upheaval to our vacation. We again refused to move. Contact was SUZANA. They asked for our reply in writing which we supplied immediately. SATURDAY, SEPTEMBER 14 – reply from SANDRA “Hi – no worries you can stay in the suite” with a happy face emoji. MONDAY AM, SEPTEMBER 16. Approx 9 am. EDUARD calls and insists with increasing urgency that we leave. We again refuse and finally hang up. AGAIN, MONDAY AM, SEPTEMBER 16 - He then followed up with an email:” due to the closure of the property you originally booked apartment, we are unable to accommodate you…” He offered the same non-equivalent apartment in another part of the city with no assistance for moving or recompense for the upheaval to our vacation. At this tim

I recently spent a grueling month at Limehome, and I feel compelled to share my experience with all of you. It's crucial for travelers to make informed decisions, (especially when you pay more that 3400€) and my stay at Limehome left much to be desired. From the start, issues piled up - a persistent sewer odour, a leaking tap, remote control issues, no AC during the hot summer month, no blinding curtains, and last but not least an unreliably slow internet connection. Despite reporting these problems promptly, Limehome's response was disappointingly slow and inadequate. Some issues took weeks to resolve, and others remained unresolved. What's more, the apartment they placed me in faced the street, leading to a constant, high level of noise that seriously impacted my ability to enjoy my stay for a full 30 days. Limehome's website paints a picture of premium service, but my experience was far from that standard. I attempted to work with Limehome's customer service team, seeking a compensation package that reflected the extent of the problems I faced during my month-long stay in an apartment that was anything but peaceful. Unfortunately, our discussions did not result in a satisfactory resolution. My aim is to alert future travelers to the quality of service they can expect from Limehome, especially if they plan to stay for an extended period. When choosing accommodations, transparency and honesty are crucial, and I believe in the power of customer feedback to help others make informed decisions. While my stay may not have met my expectations, I want to ensure that other travelers are aware of my experience and can make informed choices when planning their trips. #Limehome #Travel #GuestExperience #TravelWarning #NoGo #TravelNightmare #WasteOfMoney #NotWorthIt #DissatisfiedCustomer #TravelIssues #StayAway

Great location about 250 yards from a tram stop with frequent trams into the city center. Access is very automated - you are given key codes to access the building door and your room. Instructions are clearly presented in emails. We thought that the hotel would be in the middle of a nice neighborhood - we found cafes and pubs were fairly spread out across an area within 15 minutes walk. It was not as if the hotel is on a street where there are lots of shops and cafes, but streets that do offer that are about 5-10 minutes walk away. Shower pressure OK but not great. Bathroom was good, clean and functional. We paid for an upgrade large sized room - which worked out to an average sized room so go by the following: - regular room = small - large room = medium (normal US hotel room) There were no laundry facilities available. There is only one elevator which is relatively large (for Europe). Most of the time there was zero waiting time. Occasionally during maid service (middle of the day) waits can take longer. There is a good taxi drop off spot right in front of the hotel where they can wait and you can easily load. Beds were comfortable and soft and hard pillows were provided. There was a nice mini-kitchen with a coffee maker with provided coffee (but no milk). Overall fairly pleased with this hotel. The photos as ever make rooms seem larger than reality.

Good location, nice and well equiped room… all is done with codes and there is no reception, so don’t forget to ask for the check-in instructions before you arrive (they answer me in 2-3 hours). Would just appreciate a later check out (it’s set at 11am and the lady knocked already at 10:45! 12:00 in would be much better!)