Essenwood House

Similar to previous reviews. Our experience at Essenwood Hopuse wss a complete disaster. What was once likely a nice place is now a dive. arriving to a construction site was the first red flag. The photos on the website were nothing like the actual condition of the rooms. The pool was filthy, there was rubbish piled up on the balcony, the rooms doors had screwdriver marks where people had tried to break in, the room next to reception has the door open and it was a complete mess. In short, we did not feel safe and booked out immediately without staying a single night. Best decision I have ever made. On top of that, the overpayment that I am due has not been settled. Buyer beware!

What once was a beautiful 4 star Guesthouse owned and run expertly by John is now a -1 star hovel. I cannot believe what has happened to this place. I had stayed here many times over the years so did not check the reviews, my mistake. The website is an absolute lie. The rooms are disgustingly dirty, stains on everything. The bathrooms are missing shower doors or curtains and in some cases toilet seats. The linen and towels are questionable, you have to ask for towels and toilet paper. Breakfast is "brought to your room" and the only breakfast on offer is eggs, bacon and baked beans, rubbish weak coffee and toast only toasted on one side. They do not serve fruit, yogurt, cereals etc. Breakfast used to be served on the gorgeous patio, well I can see now why they don't do that anymore as the view is GONE. someone has erected a house right in front of the guesthouse obscuring the view. There is no Manager or Owner on site and the 2 ladies trying their best under these dreadful circumstance are not allowed to give out any contact details, I wonder why??? The bins never got emptied, I stayed for 4 nights. VERY unfortunately we paid upfront otherwise I would have left straight away.. Its no wonder they take money upfront with no cancellation policy as no one in their right mind would stay there otherwise. The last night there was no water and there is no battery operated torch or light during loadshedding. This is a compelte disaster. DO NOT STAY HERE.....