Hotel Fasano Belo Horizonte

Hotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

The Hotel Fasano in Belo Horizonte, with its inimitable style emblematic of the Fasano chain, sits elegantly within the city, a beacon of refined hospitality. The reception, graced by friendly and charming staff, occasionally speaking German, is a delight. The diversity among the staff is a refreshing sight, adding to the hotel’s charm; the presence of a receptionist adorned with numerous tattoos was a particularly cool touch. The concierge service is exceedingly diligent and dedicated, a testament to the hotel’s commitment to guest satisfaction. They provided us with complimentary concert tickets, allowing us to enjoy a splendid evening filled with music. The restaurant, known for its excellence, operates with impressive efficiency. The waitstaff are alert and provide exceptional service, though the presence of multiple restaurant managers, or Chefs de Service, occasionally obstructs the flow. While the cuisine is commendable, the breakfast service is notably slow. The rooms are immaculate and spacious, offering a comfortable retreat. However, the lack of razors and the inconsistent replenishment of soap were minor inconveniences. Despite these small flaws, the hotel remains a magnificent and impressive establishment. Our stay was beautiful and restful, a testament to the high standards of the Fasano experience.

The hotel was sheek and comfortable in a nice area along pretty tree lined streets and the service was very attentive. The room was also very modern and peaceful. The food was not great at all, the bed was uncomfortable, and there was a problem with the hot water. For the high price of this hotel, those issues were a problem. I would recommend others give it a chance however. And I’d recommend the hotel is over charging for rooms.

Beautiful hotel from the most luxury brandbin Brazil but service of a 2 star hotel . Second time i stay and service always bad . Breakfast gives you possible worst start of day ...as you see lots of employees doing nothing but in an empty room cant bring fried egs or a toast in 30 m . Dinner even with empty restaurant amd again lots of employees takes ages to come. As i said my 3nd experience here in 2 years both very bad and not comparable to other Fasano hotels in Brazil

Excellent in every aspect of our stay. This was our first stay and we didn't want to leave. Outstanding service, beautiful rooms, excellent restaurant. We loved the location, the peace and quiet and the attention to detail. We look forward to staying there again and will definitely recommend it.

The room was spacious and the bed is extremely comfortable, with welcome lovely amenities. One high end restaurant offering several choices of delicious food, both Brazilian and International specialities. Very helpfull staff! Thank you so much.

Amazing, they are beyond amazing, service is impeccable.... Best Location, it has everything that you expect from a 5 star hotel, and even more... Great breakfast and room service, comfortable bed... I totally reccomend