Hotel Internazionale Bellinzona

Reception was well organised and pleasant. Spa facilities was closed. However, we were not informed at booking. Nevertheless we could have some activities outside the hotel and in the Ticino region.

各方面都還算不錯吧，酒店就在火車站正對面，前台很熱情，但是距離城堡有一段距離，整個小城不大，總體感覺還不錯

We recently stayed at Hotel Internazionale Bellinzona and had a mixed experience. The hotel has a lot going for it, but there were a few unexpected issues as well. Unfortunately, the spa was closed for maintenance or so..? From October 22 to November 4, and this wasn’t communicated before our arrival. We only found out at check-in, which was disappointing, as it had been a key part of our planned stay. The hotel suggested a nearby spa (about a 10-minute drive away), but there was rather no offer of a discount or other form of compensation 😞 Additionally, the restaurant’s background music was a bit too loud and distracting during our meals. There were no coffee or tea-making facilities in the room, nor a minibar, which would have added to our comfort. Also, a small detail, but there was no toilet brush provided in the bathroom. On a positive note, the hotel staff was warm and welcoming, which made a difference. The parking area is video-monitored, which added a nice level of security, and the restaurant has a very friendly staff and served excellent food. The rooms were beautiful and spotlessly clean, and the entire hotel was well-maintained. Its location is very convenient—just a 5-minute walk from the city center and right across from Bellinzona’s central station. They also include a Ticino Ticket, which provides free access to local public transportation, a fantastic bonus. Finally, the breakfast was extensive and delicious, though not included in the room rate. Overall, while we enjoyed our stay, a bit more transparency and attention to detail would have made it even better.

Highly recommend this hotel. The staff were fantastic! Every one we interacted with was friendly and helpful. They upgraded our family of four to a two level suite with views of the castle from the balcony. It was a lovely, much appreciated surprise! Great breakfast, across the road from the train station, super quiet, and we loved being able to take some time in the spa after a long day of traveling and walking around this beautiful village.

Hotel is directly across the street from the train station. It was perfect in every way. Excellent value. Very clean hotel and room. Our room was in the back & had a balcony overlooking the mountains. Excellent selection of breakfast choices (both hot & cold). Friendly, helpful staff. We stayed here for one night, early check in was not a problem. We were able to hike to all three castles from the hotel. It was the perfect stop over on our way to Lucerne from Lake Como. Highly recommend.