Hoteles Holiday Inn en Bellingham

PROS: 1. The area is peaceful, quiet and beautiful. 2. Directly across the street from Bellingham International Airport (5min walk) 3. Very nice hotel 4. Lunch was delicious in the hotel restaurant…and the server was very kind and seemed to really love her job. 5. Front desk staff were very kind and professional. CONS: 1. I was at the front desk for at least 10 minutes waiting for desk staff. Although it was hours before checkin, I wanted to store my luggage so that I could have lunch on site or catch an Uber downtown for lunch. 2. My room floor had a clear sticky substance from the front door all the way to the corner where the fridge was located. It appeared to be similar to a soda explosion/spill. I didn’t realize it until my shoes started sticking to the floor. The front desk clerk was very apologetic and offered to upgrade my reservation to an executive room. As I was moving my luggage from the original room to my new room, a person from the cleaning crew was attempting to clean the sticky substance by rubbing a paper towel across the floor with his shoe/foot. I told him that the spots were still on the floor. He said that it was probably the cleaning solution that housekeeping used and they may have accidentally spilled it, but to me it appeared to be a soda spill. 3. The upgraded room was really nice on first appearance, but after working most of the day in the room…I eventually took a shower at 11-ish pm and when I pulled the the bed covers back…the bed was “unmade” under the bed covers. Then I looked more closely at the pillows…especially the second pillow, because I NEVER sleep on the front/top pillows when I’m lodging at a hotel…the pillow cases were wrinkled…and not from the laundry, but from someone sleeping on them previously. Needless to say, I was too exhausted to call the front desk and request new linen, so, I used bath towels to lie on and cover up with and never slept on the sheets or on a pillow. This is unfortunate, because I really liked the hotel. However, being short staffed may be a legitimate excuse for rooms not being ready for guests by 3pm…but it is surely NOT an excuse for having guests sleep on the same linen as previous guests. Nor wiping up sticky “stuff” with your feet rather than mopping the floor.