Hotel Centar No.1

Esta es la segunda vez que me alojo aquí. El hotel está justo enfrente de la Plaza de la República. Puedes ver la estatua de bronce desde la ventana de la habitación. El hotel es muy higiénico. Me gusta el desayuno continental del hotel.

¿Por qué di una tarifa baja por el "servicio"? Porque me gustaría recalcar que me parece increíblemente extraño que la mayoría de los empleados carezcan de muchas cualificaciones como ayudar, sonreír, ser respetuosos, etc. La ubicación, la limpieza, la arquitectura, las instalaciones (centro de bienestar), el desayuno y el confort del hotel son realmente maravillosos. ¿Por qué le di al "servicio" una calificación baja? Porque me gustaría señalar específicamente que me parece increíblemente extraño que muchos de los empleados carezcan de muchas habilidades como ser serviciales, amables, respetuosos, etc. La ubicación del hotel, la limpieza, la arquitectura, las instalaciones (centro de bienestar), el desayuno y el confort son realmente maravillosos.

Небольшой уютный отель с очень хорошим расположением.

位置不錯，服務也很好，下次出差還會訂這裏.

房間可以，服務態度一般

酒店服務很好，位置也很好

The most awful experience in my life!!! It’s absolutely no 4 stars , it’s even 1-. Absolutely unpleasant place with harm and absolutely unprofessional stuff! No even tea elementary in the room of “4stars” hotel, no cleaning, while you ask … but to “ask” , you should go down to reception and should a long “useless” discussion with porter… Absolutely awful place !!!!

We spent 4 days in this newly renovated hotel, and it was the best choice. Right in the center with a view of the National Museum and the Opera House, on the square, where there is a lot of traffic, but thanks to the windows you have peace. Close to restaurants, shops, monuments, main street. The hotel is beautiful, fragrant, clean, the rooms are always tidy, the breakfast is rich, everyone can choose. Nice staff.

During our visit it just happened there was no water in the room for the whole day. All hotel did was putting a notice in the lift saying "there's no water". When I ringed reception and asked what hotel was going to do and offer to their guests the answer was "it's not our problem, it's the city's". When asked about drinking water the receptionist said "I'm the only one here so won't go upstairs to give you a bottle". No apologies, no sorry, no reassurances and no compensation. Just plain lack of care and minimal level service (I believe they don't even know how to communicate properly in these circumstances). This is by the way supposed to be a 4 star hotel in the centre of the capital city. I now regret not choosing another hotel in the vicinity as this one is pure trash service wise. Oh and by the way, if you want to have a bite in the restaurant you'll probably be instantly put off by cigarette smoke which makes it impossible to breathe, let alone eat there. Tip: avoid this hotel if you expect at least 2*+ service.