Beijing Jinyu Fengshan Hotspring Resort

Perfect relaxation over the holidays.

My husband and I had a lovely stay at the resort as it was our wedding anniversary, the hotel provided us a big bouquet which was very gentle. The communication was quite challenging as they only speak Chinese but Feng Bo, which was the person doing our check-in, was very patient and tried his best to understand and please us. He showed us few options as we were considering upgrading to another room and there are some huge ones, in the end we decided to stay with the "mountain view" and just asked for an upper floor. Breakfast was quite good, many Chinese options (fried noodles, fried rice, a variety of Chinese buns, porridge, vegetables) also toast with jam, fruits, juices and iogurt, we liked it. There are reduced hours for lunch and dinner so you should plan in advance and menus in Chinese (which again Feng Bo offered to explain and translate if we needed help). We felt very welcome, the hotsprings are great and both resort and hotsprings are fully staffed with caring and friendly people. Nanshao subway is maybe 15 minutes from there, you can get a Didi. The room is just like the pictures.

Actually, the Hotel location is cool and clean weather and excellent view of mountains and nature. The most interesting part is Hot Spring. It is so nice and clean, created original nature inside of Hot Spring. There is free snacks, so then no need to worry about your lunch or dinner. The snacks make a person full. The first I entered the room then I starting to have a look through the room but I found some dirty parts and spider web in the corners of the table then I insisted to change the room. Quickly they changed the room. In sum up, I recommend the hotel and Hot Spring. That’s so nice. I will come again.

During ***** new year not recommended to go. Prices was higher that the normal days. No good amenities for kids. Buffet at hot spring was bad.

出於個人體驗負責任的説總體很滿意，客房入住出現了一些小插曲能及時解決，經理和服務人員態度也非常好。温泉非值得推薦的，室內外以及山景温泉大大小小很多個，整體環境也還不錯。餐食中規中矩，早餐西餐區域沒那麼多種類，中區域還算可以，午餐點餐的速度有些慢因為有自助也能理解。最後，臨走前無意間翻找是否落下東西，結果……還是提示一下床上用品套在被罩裏面的被子（圖6xuezi，白色84消毒液應該很好洗掉）

第一次住這個房型，非常驚喜，自由出入温泉區太舒服了，舒服地隨便泡。酒店設施雖然老了點，但是服務很好，很人性化，在小童身高上也不會那麼死板，讓人心裏舒坦！配套的鳳山景色也不錯，臨走還領了個打卡禮物

鳳山是老牌的温泉了，房間設施確實有些老化，冰箱聲音有些大，拼的床已經快爛了，缺少晾衣服的設施，但勝在服務跟得上，入住送了飲料、零食大禮包，要什麼東西也很快。入住的温泉房可以直接去温泉，池子比較多，人流還也可以，房間也有大池子可以泡。晚上衹有自助，不能單點飯菜，有些遺憾。早上上山逛一圈，整體行程還是挺滿意的，有機會再去。^_^

房間很大很乾凈，帶長者孩子出行，房間在一樓非常方便。酒店門口有兩衹可愛的小胖貓，孩子很喜歡。温泉很大舒適好玩。外賣不太好點，長者晚餐基本不吃，就小賣店買了點麪包🍞，下次可以自己帶點零食晚餐。全家人玩的很高興，有機會還會來。

酒店環境，房間衞生都還不錯，雖然裝修是90年代的歐式風格，略顯陳舊，但是床品，衞浴產品都是比較乾淨和不錯的。（唯一不足的是洗澡熱水不是很充足）周圍環境依山傍水，很適合休閑放鬆。尤其值得一提的是酒店的服務，超出了我的預期。辦理入住的時候，因為預訂的房型已經客滿，前台美女給我們免費升級了一個套間，由於預訂的時候，不是很清楚酒店的政策，以為公共温泉區域是包含在內的，所以不是特別的開心，但是酒店的工作人員很耐心的給我解釋，並提供了合理的解決方案。尤其值得一提的是reception的高經理，業務素質真的是過硬。再和我溝通的時候，情緒穩定，一直很耐心，面帶微笑，這樣很快就讓我的情緒settle down.也更容易接受她提出的有效的解決方案。這不僅僅是個人能力，也是一種綜合素質的體現。之後，還讓前台的小姐姐幫我在**上團購更合適的温泉票，真心為客户着想。讓人心裏很温暖。温泉區域很大，雖然節假日人比較多，但是整體環境還是不錯的。自助餐味道和菜品也還不錯，總之，度過了一個輕鬆舒適的小長假，酒店人員整體服務都很不錯，這是很關鍵的一點。給服務人員點贊！