Sheraton Beihai Resort

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against. My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first? Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast. That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

Excellent in all aspects.

OK OK OK

4.2來北海，一共入住了三個酒店，4.2入住喜來登，4.3入住潿洲島一個民宿，4.4入住萬豪。今天三個酒店全部入住了所以非常有發言權。總的來説，喜來登超乎預期，非常好。是三個酒店中最好的，萬豪最新但是服務跟不上，民宿就不用説了，喜來登是服務和房間舒適度最高的一家！前台有一個小哥哥還有幾個小姐姐態度都非常好。特別是遇到我們需要換房等特殊要求。都是非常耐心的去幫我協調。餐廳的服務也很好，小朋友超過120了也沒收費，還非常耐心地帶我們進去給我們選位子，整個來看喜來登真的是非常不錯的選擇！孩子第二天早上六點就起床趕海去了，可以撿到螺還有抓螃蟹。非常好！！

抵達前，打電話諮詢過房型，賓客服務中心加了微信，感謝Diana以及賓客服務中心團隊為我在住期間的安排，回覆信息及時性以及處理問題的靈活性給我留下深刻的印象。👍🏻 絕對是一個安靜，舒心，安全的住宿地點。 希望餐飲方面能再努力一下

北海喜來登酒店以其優越的地理位置、豪華的設施和貼心的服務贏得了顧客的一致好評。酒店坐落於風景如畫的北海銀灘附近，步行即可到達海灘，海景房視野開闊，令人心曠神怡。房間寬敞明亮，設計現代且舒適，床品柔軟，衞生條件一流。餐飲選擇豐富，早餐品種多樣，味道可口。工作人員熱情周到，服務細緻入微，讓客人倍感賓至如歸。無論是商務出行還是休閑度假，北海喜來登酒店都是理想之選，強烈推薦！