Hotel Sa Punta - Adults Only fr13

Its not often that we feel that we would return somewhere when there are so many amazing places to visit but I think PALS and this hotel could be the first. The hotel is well positioned, albeit up a hill so perhaps not best for those with mobility problems (mostly fine once you're inside), its quiet, restful but close enough to the action if required. You can find a sun lounger with shade cover at any time of the day and being adults only means its quiet and definitely a place to unwind. The food is fab and the fabulous Noelie makes the best Sangria we've ever had...its masterful! Her bouncy personality added to our experience of the hotel plus a further shout-out needs to go to Eric and Elsa - such kind and attentive staff, thank you all for making us feel so welcomed. I didn't get the name of the man on reception who tirelessly helped to make our bed more comfy. My only criticism is that the bed was rock-hard and we both woke with achy backs after our first nights' sleep. We mentioned it and the reception man immediately set about a remedy. He saw us the next morning and instantly asked if we had slept better, it was improved but still not that comfortable so again he responded immediately. That night the bed was padded out and was so much more comfortable. So whilst the original bed deserves a 3*, the service and commitment to our experience deserves a higher rating than is possible here so we agree that overall we had a 5* experience. Beautiful hotel with private spaces or a relaxed bar area for meetings others.