Usuario invitado
3 de abril de 2024
DEANO!! WOW! He doesn't look like your cookie-cutter, stereotypical front receptionist at an accommodation, but don't let that fool you. The man is genuinely so welcoming, friendly, helpful and considerate. He doesn't speak like a robot reading scripted lines. He's sincere and actually cares. Deano went above and beyond to make our stay as comfortable as possible. Nothing was too difficult. They've had such a busy weekend from Easter but it didn't dilute his customer service. He noticed that we were staying with our 2 year old and made sure we chose the best option room for our stay. He and his wife were genuinely so lovely and made all of the guests feel welcome. Even while they're running around helping out others and getting rooms ready etc. The accommodation itself is clean and tidy. Quite spacious. It had everything we needed. It was very nice and quiet at night. And not a long walk away from the town centre. We actually chose to walk into town rather than drive. There's plenty of free parking at the accommodation. There's plenty of info around the hotel about what restaurants are nearby, their opening times, disability access etc. Info about local markets too. Before checking in, during our stay and even after checking out- Deano helped us. Our car battery died and he immediately grabbed a jump start kit and helped us again. Without hesitation and without making it seem like an inconvenience to him. He just kindly helped us. I can almost guarantee nowhere else would do that for guests, or one that just checked out. The Wi-Fi didn't work in our room, but it didn't matter for us. We have mobile data and there's free Wi-Fi as you walk down the road if you really needed to rely on it. If you're looking at decent priced accommodation, a quiet area to sleep at night, close to the main town but not in the centre, and exceptional customer service - go to Linaker. We would definitely book there again. Thank you for everything, Deano. You are a superstar!
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