Hotel Simplon

The hotel in beautifully decorated with a stained glass ceiling in the foyer. Only a 15 minute walk to the lake. The hotel is joined to its sister hotel, The Deano by a tunnel. A walk through the tunnel to view all the art work is a definite must. Staff are all friendly and helpful. An outdoor eating area is adjacent to the outdoor pool, as is the large bar, which also serves 'bites' All in all a very pleasant stay. The buffet breakfast was not wonderful, and members of our tour, staying overnight, were separated from the other resident guests Cannesdid .... surfingsyd

The hotel was beautiful and the room and bed were comfortable. However, there were 3 things that were terrible: • The pool was freezing cold! What a disappointment! swimming was so uncomfortable! • The shower was in the middle of a very narrow bathtub that was uncomfortable to stand in or get in and out. The shower head could not be secured to the shower arm and sprayed water all over. Since there was only half shower door the entire bathroom got wet when the shower head was acting up. • The toilet was too close to the sink, so we had to kind of slid in to use the toilet, and our legs were practically UNDER the sink.

Hotel was selected by Insight Vacations on the tour of Switzerland. Lovely hotel - my room had lake view and view of swimming pool. Room very comfortable and breakfast had a superb selection making it a delicious experience. Staff polite and courteous. Hotel is rather huge so somewhat a maze but room was soundproofed

This hotel surpassed expectations Good points Amazing building. Beautiful rooms and ver comfortable bed. The shower was great. Pool was great too. Bad side Parking was an additional €30 per day which I think is steep for what you get. The breakfast is expensive too at €25 per person per day

This hotel is very clean and well maintained. The gardens and pool are outstanding and being able to use the facilities at the sister hotel was a bonus. Reception staff are very pleasant. The bar staff were efficient. The dining room is beautiful but sadly the food leaves a lot to be desired. It lacked imagination and 2 tasty courses would have been preferable to many courses of poor quality. A trip to the breakfast bar resulted in over zealous waiters clearing the table when we had not finished eating. The maitre d did not ask why there was so much food left uneaten. We were refused tap water and had to pay 5 euros for a bottle of water at each meal. What a shame when the overall look of the hotel is so nice

I would have liked to have given a higher rating as the hotel itself and its grounds are quite deligIihtful. The pool area is stunning. The staff - mostly - are attentive and polite BUT and it is a a big one..................the dining room experience was not even average. The room itself is lovely so is the view from every window but starting with breakfast nothing was up to what I expected. The hot food was really not hot at all and not worth bothering with - much of it was stone cold; the bacon was fatty and undercooked and although at first fried eggs were available on request, it was then decided that a charge of 9 euros would be made if anyone did not want the cold, hard boiled eggs or luke warm scrambled variety. Never on a buffet with eggs have I ever been asked to pay for a fried egg. Our group were on a half board basis. Let us just say that the average motorway cafe has a better selection and better chef. One evening our entire table of ten people and, I believe this was a duplicated reaction on other tables, barely touched the 'sea bream' - it was served unappetisingly, was overcooked and did not even smell enticingly - quite the reverse. Did the maitre d' - if you could call him that - check with his guests to see what the problem was or offer an alternative ?? Absolutely not - his disinterest was apparent in other ways too. We were told that there was always an alternative to the table d' hote offering but when asked for it on more than occasion we were told it was all gone. No apology nor an offer of even a salad was forthcoming. As far as this individual was concerned the subject was closed even though his guests' stomachs were empty. There was also a pasta option or soup for one of the courses. This was either very dry or slopping around in a watery sauce. The mains consisted of potatoes that were mostly overcooked and dry. There was an insufficiency of fresh vegetables and salad items. One fish dish said to contain asparagus contained no more than one stringy head and the baby tomatoes had been cut into tiny pieces - I think one baby tomato served two or three people. One night the pudding course was the same fruit salad on the breakfast buffet with one or additions such as a slither or two of strawberry. I do accept we were on a very reasonable package but this one definitely left a poor taste. One other minor niggle - on a table of ten people we were told we could only have one salt and pepper pot. Given that most dishes were too salty there were others that needed more so people were constantly passing one salt pot round the table. It is such a shame that the dining experience was so bad - everything else might have received five stars!